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VNCsocial App User Manual

Updated till version 2.0

Stream

VNCsocial is currently an open beta. Beta features can change during the beta period. You may experience bugs or performance issues during this time.

VNCsocial is a space where users within the organization can create their own posts and share them with followers. All posts are visible on Stream and are limited to 320 characters.

Stream is a place where you can share and connect with the people things you care about. When you go to Social or refresh your Stream, the social posts most recent will appear towards the top of your stream.

  • All posts from accounts you follow will appear in your Stream.
  • Anyone within your organization can follow you.
  • Date the post was shared determines the order of posts in your stream.
  • You can see when a photo, video, or text message was posted by looking at the top of the post, next to the profile name.

Create a post

A post may contain photos, videos, links, smartlinks, emojis, and text.

  1. Open Social.
  2. In the lower right corner, tap the feather button .
  3. Type your post (up to 320 characters). You can include up to 4 photos or a video in your post.
  4. In the upper right corner, tap the checkmark icon to publish your social post.

Schedule a post

You can schedule a social post to go live on a specific date. This feature is great for posts that need to be published on weekends, evenings, or other busy times when you don't have time to post manually.

  1. Open Social.
  2. In the lower right corner, tap the feather button .
  3. Write your post (up to 320 characters). You can include up to 4 photos or a video.
  4. Tap the calendar icon at the bottom.
  5. Check the box next to Schedule a Post.

  6. Make your schedule selections:

    • Publish Date - set a date when the post is published.
    • Expiry Date - set a date when the post is archived.

  7. In the upper right corner, tap the checkmark icon.

Your post won't be discoverable on Stream until the date you scheduled.

Manage a scheduled post

You cannot edit the post you've already shared.

  1. Open Social.
  2. Tap the down arrow next to Unpublished. You will now see all posts that are currently scheduled.
  3. Tap Publish now to publish a post immediately.
  4. Tap Edit to edit your post and scheduling details.
  5. Tap the trash bin icon to delete a scheduled post.

  6. Tap and hold a required post to open actiona menu. Select one of the options:

    • Add to bookmarks to add a scheduled post to bookmarks.
    • Copy link to copy link of a scheduled post. The URL should now be copied to your clipboard.
    • Send to to share a scheduled post privately. In the Send to** box that opens, select or search for a chat you want to send the post to and tap it.

Add a post to bookmarks

Bookmarks lets you save a post (or several) you love on one place for easy, quick access at any time.

  1. Open Social.
  2. Tap and hold a required post to open the actions menu.
  3. Select Bookmark.

To view your saved post, navigate to Social > Bookmarks.

Copy a post link

Every post has its own URL that you can share with other users.

  1. Open Social.
  2. Tap and hold a required post to open the actions menu.
  3. Select Copy link.
  4. It will copy the selected post to the clipboard. Now you can manually paste the copied link to send it.

Share a post

Sharing a post privately is easy. You have the option to share via VNCtalk chat with your contacts.

  1. Open Social.
  2. Tap and hold a required post to open the actions menu.
  3. Select Send to.
  4. Select or search for a chat you want to send the post and tap it.
  5. You have the option to add a comment to your message.
  6. Tap Send.

Delete a post

You can delete any of your own posts from Social at any time. If you delete a post, your updated content will be reflected on the Social screen.

If you repost a post and later want to remove it from your profile, you can undo your repost.

  1. Open Social.
  2. Tap and hold a required post to open the actions menu.
  3. Select Delete post.
  4. When prompted, tap Yes to confirm that you want to delete the post.

Reply to a post

A reply is a response to another post and is one of the easiest ways to join in a conversation.

  1. Find the post you want to reply to.
  2. Tap the reply icon at the bottom.
  3. At the top of your screen, you will see the name of the person you are directly replying to. Type in your message.
  4. In the upper right corner, tap the checkmark icon.

To schedule your reply to be sent at a later date:

  1. Tap the calendar icon at the bottom.

  2. Make your schedule selections:

    • Publish Date - set a date when the post is published.
    • Expiry Date - set a date when the post is archived.

  3. In the upper right corner, tap the checkmark icon.

Repost a post

Reposts are posts you share publicly with your followers. They’ll see the post in their stream with the repost icon ! and your name.

  1. Find the post you want to share.
  2. Tap the repost icon at the bottom
  3. The post will then be shared with all of your followers as a Repost.

Like a post

Likes are represented by a heart and are used to show appreciation for a post.

  1. Find the post you want to like.
  2. Tap the heart icon and it will turn red, confirming that you've liked the post.
  3. To undo a like, tap the heart icon again.

Subscriptions

Subscriptions show your followers and the people you're following. It's also where you can find people within your organization to discover all the ideas they create and publish.

View your followers

Followers are users who can see your posts. If someone follows you:

  • They'll show up in your followers list
  • They'll see your posts in their Stream

To view your followers:

  1. Open Social.
  2. From the top navigation bar, select Subscriptions.
  3. Tap Followers to view how many followers you have and who they are.

From that screen, you can follow someone who follows you by tapping the Follow Back button.

View your following list

Following someone means:

  • You are subscribing to their posts as a follower
  • Their updates will appear in your Stream

To view who you're following:

  1. Open Social.
  2. From the top navigation bar, select Subscriptions.
  3. Tap Followings to view who you've followed.

From that screen, you can unfollow accounts if you don't want to follow them anymore. Tap the Unfollow button next to any account name, it will change to Follow.

Find and follow people

There are 2 ways to find and follow people.

Way 1. Entering a person's name in the search bar.

  1. Open Social.
  2. From the top navigation bar, select Subscriptions.
  3. Enter a person’s name in the search bar. The list of accounts will appear.
  4. Tap the Follow button next to the account you want to follow.

Way 2. From the profile's page.

  1. Open Social.
  2. Tap and hold a post of the user you want to follow.
  3. Select View Profile.
  4. Tap the Follow button.

Profile

Profile shows your bio, posts, and reposts. It's also where you'll be able to select a profile photo, a header photo, also known as a banner, and view your responses to another person's posts and posts you've recently liked.

Change a profile photo

  1. Open Social.
  2. From the top navigation bar, select Profile.
  3. Tap the pencil icon on the profile image.
  4. Tap the following icon .
  5. Select an image from your device.

Change a header photo

  1. Tap the Social tab.
  2. From the top navigation bar, select Profile.
  3. In the upper right corner of the header photo, tap the pencil icon .
  4. Take photo or select an image from your device.

Bookmarks

Bookmarks will store all posts you want to save for later. Bookmarks can be used in various ways:

  • Save posts you want to remember to read.
  • Store posts you want to share with someone later.
  • Keep some of your favorite posts for yourself (your Bookmarks are visible only to you).

Remove a post from bookmarks

  1. Open Social.
  2. From the top navigation bar, select Bookmarks.
  3. Tap and hold a required post to open the actions menu.
  4. Select Remove from bookmarks.

  1. Open Social.
  2. From the top navigation bar, select Bookmarks.
  3. Tap and hold a required post to open the actions menu.
  4. Select Copy link.
  5. It will copy the selected bookmark to the clipboard. Now you can manually paste the copied link to send it.

Share a bookmark

You can share a bookmark privately with other users.

  1. Open Social.
  2. From the top navigation bar, select Bookmarks.
  3. Tap and hold a required post to open the actions menu.
  4. Select Send to.
  5. Select or search for a chat you want to send the post and tap it.
  6. You have the option to add a comment to your message.
  7. Tap Send.

Analytics

Analytics displays the number of posts and profile views, followers, and reactions.

View account insights

You can use Social insights to learn more about your account’s followers and performance. For example:

  • See how people engage with your posts during a specific period.
  • Compare your Social activity and followers, and see how they trend over time.
  • Get a detailed view of the reactions your posts receive.

To view account insights:

  1. Open Social.
  2. From the top navigation bar, select Analytics.

  3. The following insights are available in Social:

    • Post views: This section showcases the number of post views within the selected period.
    • Profile views: This section showcases the number of profile views within the selected period.
    • Followers: These insights showcase how many followers you've gained or lost during the selected period.
    • Reactions: This section displays many times people engage with your posts during the selected period.

  4. Tap the timeframe dropdown to select one of the timeframes.

  5. Tap Apply.

You’ll now be able to see account metrics for your selected preset timeframe.