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Account Management

Getting started

Edit the account information

You can edit information like your email address, full name, period of payment, and display language.

  1. In the upper left, tap the hamburger menu icon .
  2. Tap the avatar icon.
  3. Tap Edit right above the avatar icon. You will be redirected to the account page.
  4. Under the Information section, update your basic info.
  5. Tap Save.

Change email notifications

You can control for which events you would like to receive notifications by email.

  1. In the upper left, tap the hamburger menu icon .
  2. Tap the avatar icon.
  3. Tap Edit right above the avatar icon. You will be redirected to the account page.

  4. Under the Email Notifications section, set the events about which you want to be notified by email:

    • For any event on all my projects
    • For any event on the selected projects only
    • Only for things I watch or I'm involved in
    • Only for things I watch or I am assigned to
    • Only for things I watch or I am the owner of
    • No events

  5. Choose whether you only want to receive notifications with high importance and thus filter out changes with low priority.

  6. Toggle on I don't want to be notified of changes that I make myself if you do not want to be notified of your own changes.
  7. Tap Save.

Customize preference settings

Your preference settings let you customize some elements of VNCproject to your liking, including font, time zone, display comments, and other attributes.

  1. In the upper left, tap the hamburger menu icon .
  2. Tap the avatar icon.
  3. Tap Edit right above the avatar icon. You will be redirected to the account page.

  4. Under the Preferences section, you can update the following options:

    • Hide my email address: If you want to keep your personal email address private, check the Hide my email address box.
    • Time zone: The time zone used for date and time information across VNC applications.
    • Display Comments: Choose one of the two methods to display comments: In chronological order (from newest to oldest) and In reverse chronological order (from oldest to newest).
    • Warn me when leaving a page with unsaved text: Choose whether or not to receive confirmation whenever you leave the page with unsaved data.
    • Font used for text areas: Choose which font you want to set as a default font.
    • Number of recently used projects in jump box: Choose the number of recently used projects in the Jump to a project box located at the top right of each page of VNCproject.
    • Issue's history default tab: Issue history is the overall history of the changes done on the issue/ticket. Choose which issue's history tab you want to set.
    • Code highlighting toolbar languages: Specifies which programming languages ​​are to be recognized and parsed accordingly. Default: c, cpp, csharp, css, diff, go, groovy, html, java, javascript, objc, perl, php, python, r, ruby, sass, scala, shell, sql, swift, xml, yaml.
    • Robot logo: Decide whom you prefer as your virtual assistant - Vincent or Vincenta.
    • Use TinyMce (Wysiwyg Editor): It allows non-technical users to format content without knowing how to code.
    • Default Page after login: Choose which page you see after logging in.
    • Availability: Customize working hours for each working day. Select the "Start working from" and "Working until" work timings with respect to your organization, region, or field of work.

  5. Tap Save.

Change an email address

The email address associated with your VNCproject account can be used to receive VNCproject notifications. You may have several email addresses per account and you will use these email addresses to receive VNCproject notifications.

  1. In the upper left, tap the hamburger menu icon .
  2. Tap the avatar icon.
  3. Tap Edit right above the avatar icon. You will be redirected to the account page.
  4. Under the Information section, enter the new email address into the Email text field.
  5. Tap Save.

Add an alternate email address

You can add alternate email addresses in addition to your primary one that you can use to receive VNCprojects notifications. You can delete or disable alternate emails at any time.

  1. In the upper left, tap the hamburger menu icon .
  2. Tap the avatar icon.
  3. Tap Edit right above the avatar icon. You will be redirected to the account page.
  4. Tap the EMAILS button.
  5. Enter an email address into the Add Email Address field.
  6. Tap Add.

Change account password

  1. In the upper left, tap the hamburger menu icon .
  2. Tap the avatar icon.
  3. Tap Edit right above the avatar icon. You will be redirected to the account page.
  4. Under the Authentication section, enter your current password and your new password in the form displayed.

  5. Check the box next to Must change password at next login.

    • Password length must be 8 characters or more.

  6. You can also check the Generate password box to create a secure, random password.

  7. Tap Save.

Change an account photo

Your account photo (also known as an avatar) represents you in VNCproject and illustrates your comments. When you upload your avatar, you can resize and reposition it to make sure it looks great.

  1. In the upper left, tap the hamburger menu icon .
  2. Tap the avatar icon.
  3. Tap Edit right above the avatar icon. You will be redirected to the account page.
  4. Select the Avatar chip.
  5. Tap Upload.
  6. Choose an image from your device and adjust the size of your photo.
  7. Tap Save.

You should see the notification stating Avatar uploaded successfully.

Log out

  1. In the upper left, tap the hamburger menu icon .
  2. Tap the sign out icon .
  3. In the modal box that appears, tap Sign out.

You can't remove your VNCproject account. The option is available only for users with admin rights.