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VNCsocial FAQ

General Information

Q: What is VNCsocial?
A: VNCsocial is a social networking product for professional use to communicate and stay connected through the exchange of quick, frequent messages. People within your company publish Posts, which may contain images, videos, links, and text. These posts appear on your Stream and the Stream of your followers. Learn more what VNCsocial is.

Q: How can I use VNCsocial?
A: VNCsocial is accessible directly in VNCtalk. By clicking the Social tab, you find yourself in the VNCsocial space.

You can use VNCsocial on every device that is capable of running a supported web browser. Plus, there is also a dedicated mobile app for Android and iOS available.

Q: What's a Post?
A: A Tweet is any message posted to VNCsocial which may contain photos, videos, links, and text. Click or tap to post the update to your profile. Read the Create a Post section for more information.

Q: How can I send updates to VNCsocial?
A: Read our section about how to Create a Post. You can publish your posts from a web browser or an application.

Q: What's a Repost?
A: A Repost is a Post that you forward to your followers.

Q: How do I post a picture to VNCsocial?
A: The uploading and sharing images on VNCsocial are the same for posting text messages. Refer to the Create a Post section, for a step-by-step guide.

Q: Can I edit a Post once I've posted it?
A: No, you can’t edit a Post once you have published it, but you can delete your Post.

Q: How to customize your view?
A: Here is a list of formatting options available while creating a Post:

  • Bold
  • Italics
  • Underline
  • Strikethrough

You can also insert the following in your posts:

  • Links
  • Images
  • Videos
  • Code block

To format your text:

  1. Go to VNCsocial.
  2. Click Write new post at the top of the Stream page.
  3. In the New Post box that opens, write your post (up to 320 characters).
  4. Select the text that you want to format, and click one of the following on the toolbar:

Q: Who reads my updates?
A: Everyone who follows you read your Posts.

Following

Q: What does it mean to follow someone on VNCsocial?
A: Following someone means you've chosen to subscribe to their VNCsocial updates. When you follow someone, every time they post a new message, it will appear on your Stream.

Q: How do I find people to follow?
A: Once you've registered, you can search for people by name or username.

Q: How do I know who I'm following?
A: After you click or tap the Follow button on someone's profile, you're following them. See a list of people you're following by clicking Subscriptions on your home page's sidebar.

Q: How do I know who is following me?
A: VNCsocial sends you a notification when someone new follows you. The Subscriptions will also tell you who is following you.

Q: Once I start following someone, can I stop?
A: Yes. You can unfollow other accounts at any time. VNCsicoal does not send a notification when you unfollow someone.

Q: Can I remove someone from following me?
A: No, you can't remove the account from following you.

Q: Can I restrict who follows me, or sees my updates?

A: No, you can't. Anyone within your company can follow you.

Q: How do I get followers? Can I ask someone to follow me?
A: There is no way to send a request for other people to follow you on VNCsocial.

Replies

Q: What are replies?
A: A reply is a response to another post, and is one of the easiest ways to join in a conversation. You can view the posts you've replied to from your profile page by clicking the Replies tab.

Post sharing

Q: How can I send a post by using VNCsocial?
A: Sharing a postprivately is easy. You have the option to share via VNCtalk chat with your contacts.

Analytics

Q: How to use VNCsocial Analytics?
A: You can use Social insights to learn more about your account’s followers and performance. For example:

  • See how people engage with your posts during a specific period.
  • Compare your Social activity and followers, and see how they trend over time.
  • Get a detailed view of the reactions your posts receive.

Read the View account insights section for more information.