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Account Management

Updated till version 1.6.9

Download & Installation

Install VNCtask Desktop Client

To install the VNCtask desktop client follow exactly the same procedure as that of installing the VNCtalk desktop client. Refer to the "VNClagoon Desktop Client Installation" section, for a step-by-step guide.

Switch among VNClagoon apps

We offer single sign on (SSO) for our complete VNClagoon software suite. You can use the App Switcher to go to any another VNClagoon product from VNCtalk if you have a subscription to the product. It means that you do not need to open the product URL in a browser and enter your credentials to log in.

  1. In the upper left corner, click the bento menu icon . You see only the products you are subscribed to.
  2. Click the required product and you will be redirected to this product.

Log out

  1. In the upper left corner, click the profile image.
  2. Select Logout from the dropdown menu.
  3. When prompted, click LOGOUT confirming that you want to log out.

Account Information

Create an account

If you create a new account in the VNCtask Desktop Client, ensure that you are using the proper URL. For this, click "Change server URL" on the login page, enter the appropriate URL, and click "Change".

  1. Go to the VNClagoon Account sign in page.
  2. Select Create New Account. You will be redirected to the VNCdirectory sign up page.
  3. Enter your first name, last name, email address, and select a country.
  4. Enter and confirm your password.
  5. Click CREATE ACCOUNT. Once you register, a verification email will be sent to your email address.
  6. Click on the access link provided in the email to activate your account.
  7. Enter your credentials in the labeled fields and click LOGIN.
  8. Read VNClagoon’s terms and policies, then click Accept, if you agree to the terms, to create your account.
  9. Choose VNCtask from the VNClagoon start page.

Change your profile image

You can add a VNCtask profile image or change your current profile image. By default, your avatar is a circle with your username's initials.

  1. In the upper right corner, click your profile image and then click it again.
  2. In the "Profile" modal window, click Upload Photo.

  3. Click Change and select an image from your device.

    • If you want to remove the current profile photo/picture, click Remove.

  4. Customize your image if needed.

  5. Click Save.

Help & Privacy Statement

Access Help Center

In case you hand in a support request or bug report please always provide the following information: App version number, browser version number, OS version and in case of bugs the time when the bug occurred.

  1. In the upper right corner, click the profile image.

  2. Navigate to Help and select one of the following options:

    • App info. The version number of VNCtask you are using.
    • Manuals & Documents. A comprehensive user guide providing step-by-step instructions on how to use VNCtask.
    • VNC Service Desk. Adding a support request.

  1. In the upper right corner, click a profile image.

  2. Navigate to Help and select one of the following options:

    • Terms of use. The "Terms of Service" agreement provides details about the relationship between VNClagoon and users. It sets forth clauses that embody the rules, requirements, restrictions, and limitations that a user must agree to use the VNClagoon applications.
    • Data privacy. The Data Privacy Policy provides details about what type of information is collected and tracked on the website, how the information may be used, and with whom the information may be shared.