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VNCtalk Overview

Updated till 3.1.2 version

VNCtalk is an unique enterprise real-time communication solution including chat, video and audio conferencing, screen sharing, voice messaging, file sharing, broadcasts, document collaboration and much more. VNCtalk helps your business and your employees to communicate, collaborate and interact more effectively. The only precondition to use the application, is a modern Web-Browser. VNCtalk can be seamlessly integrated into VNClagoon stack. You can start a chat or audio/video call – by simply clicking on a user in VNCmail, VNCtask, VNCcontacts etc.

VNCtalk is available as a full featured Web Client in a browser, Desktop Client (Windows, Mac, Linux) and VNCtalk App (Android and iOS)

VNCtalk as Web/Desktop Client provides the following services to the user:

Feature Description
Chats and group chats Start chats and group chats with any number of users. For more information, refer to "Chats/group chats" section.
Broadcasts Start a broadcast with any number of users. For more information, refer to "Broadcasts" section.
Video/audio calls Start video/audio calls with any number of users. For more information, refer to "Audio/video calls" section.
Chats archive Archive required chats and store important information in "Archive" list. For more information, refer to "Archive a chat/group chat" section.
VNCpad Create/update/delete/rename a document and edit it with multiple users at the same time. For more information, refer to "Create a VNCpad in a chat/group chat" section.
File(s)/picture(s)/photo(s) transfer Exchange file(s)/picture(s)/photo(s) with other users. For more information, refer to "Send a file/picture/photo to a chat/group chat" section.
"FAVORITE" list Add users to "FAVORITE" list. For more information, refer to "Add a user to "Favorite" list" section.
Voice messages Record and send voice messages to chats, group chats and broadcasts. For more information, refer to "Record a voice message in a chat/group chat" section.
Rich Text Format Enable the interface for editing rich text in chats, group chats and broadcasts. The interface presents a user with a "what-you-see-is-what-you-get" (WYSIWYG) editing area. For more information, refer to "Enable/disable Rich Text Format" section.
Chat/group chats storage All sent images/documents/voice messages and recorded videos/meetings are stored in one place - "Files" folder. For more information, refer to "Access image/documents/voice messages/videos/meetings in a chat/group chat" section.
"Mention" list All messages, in which you are mentioned, are stored on "Mention" list. You do not need to open and check each chat where you are mentioned, you can just open this list and look through the messages. For more information, refer to "Access the list of all the messages where you are mentioned" section.
Send a message by mail Send important information by mail from chats, group chats or broadcasts. For more information, refer to "Send a message by mail" section.
Screen sharing Start screenshare sessions with both internal users (who belong to your organization) and external ones (who do not belong to your organization). The following browsers support a screenshare sessions: Chrome, Safari, and Mozilla Firefox. For more information, refer to "Start a screenshare session" section.
Multi Conference Board You are now enabled to conduct virtual events with very large numbers of participants. For more information, refer to "Multi Conference Board" section.
Whiteboard Draw diagrams/pictures/schemes in a whiteboard and save them as PNG, JSON. For more information, refer to "Create a whiteboard in a chat/group chat" section.
Video/audio calls recording Record video/audio calls. For more information, refer to "Record a video meeting" section.
Video meetings Start video meetings with both internal users (who belong to your organization) and external ones (who do not belong to your organization). For more information, refer to "Start a video meeting" section.
Secret chats transfer Transfer encrypted messages of group chats from one device to another. For more information, refer to "Transfer secure chats" section.
Channels Store, search and retrieve information and generate knowledge – collaboratively. For more information, refer to "VNChannels Overview" document.
Font size customization Customize messages font size. For more information, refer to "Customize the font size" section.
Global mute Mute/unmute all notifications within the application. For more information, refer to "Enable/disable the global mute" section.
E2E Encryption Protect your communications from accessing data while it's transferred from one end system or device to another. For more information, refer to "Enable E2E encryption in a chat/group chat" section.
2-Factor Authentication With 2-factor authentication you add an extra layer of security to your account in case your password is stolen. For more information, refer to the "Enable 2-factor Authentication" section.
Contact lists Create lists according to individual requirements, for example for marketing purposes. For more information, refer to "Contact lists" section.
Advanced Search Try the most powerful search engine inside VNCtalk - "Advanced Search". It allows to search for a request in broadcasts, chats, contacts using different options and filters. For more information, refer to "Advanced Search" section.
Local Search All of your communications in VNCTalk are instantly searchable with the "Advanced Search" option, but you can also search for messages in specific chats/groups. You will see the number of occurrences of the keyword in the chat and will be able to navigate through them with the left/right arrows. For more information, refer to "Search in a chat/group chat" section.

VNCtalk as App provides the following services to the user:

  • Quick reply: you can reply to a message on the main screen of your smartphone without opening the application. For more information, refer to "Quick reply to a message" section.

  • "Enable keyboard on mobile" option: the keyboard appears immediately if you open the chat, group chat or broadcast in case this option is enabled, so you do not need to tap the message field and wait until the keyboard appears. For more information, refer to "Enable/disable the keyboard" section.

  • Several notification settings: with several notification settings you can enable/disable VNCtalk notifications in general - you can select whether you'd like to receive notifications at all, with or without chat text. Define whether and how often you want to receive email notifications, and whether they should be repeated, define whether you'd like to be notified by sound (and by which sound). Also you can enable/disable VNCtalk notifications for each single chat or broadcast. For more information, refer to "Configure a chat notifications", "Disable/enable the sound notification in a chat/group chat", "Disable/enable the sound notification in a broadcast", "Enable/disable the global mute" sections.

  • Chat(s) and group chat(s): with any number of users. For more information, refer to "Chat/group chats" section.

  • Broadcast(s): with any number of users. For more information, refer to "Broadcasts" section.

  • Video and audio call(s)/conference(s): with any number of users. For more information, refer to "Audio/video calls" section.

  • Archiving chat(s): you can archive required chat(s) and store important information in "Archive" list. For more information, refer to "Archive a chat/group chat" section.

  • VNCpad: you can create/update/delete/rename a document and edit it with multiple users at the same time. For more information, refer to "Create a VNCpad in a chat/group chat" section.

  • File(s)/picture(s)/photo(s) transfer: you can exchange file(s)/picture(s)/photo(s) with other users. For more information, refer to "Send a file/picture/photo to a chat/group chat" section.

  • "FAVORITE" list: you can add user(s) to "FAVORITE" list. For more information, refer to "Add a user to "Favorite" list" section.

  • "BLOCKED" list: you can block user(s). All blocked users are added to "BLOCKED" list and you can unblock them any time. For more information, refer to "Block a user in a chat/group chat" and "Unblock a user in a chat/group chat" sections.

  • Voice message(s): you can record and send voice message(s) to the chat(s), group chat(s) and broadcast(s). For more information, refer to "Record a voice message in a chat/group chat" section.

  • Rich Text Format: you can enable the interface for editing rich text in the chat(s), group chat(s) and broadcast(s), which presents a user with a "what-you-see-is-what-you-get" (WYSIWYG) editing area. For more information, refer to "Enable/disable Rich Text Format" section.

  • Quick access to sent images/documents/audios: there is "Media" folder in each chat, group chat, and a broadcast where all sent images/documents/audios are stored; you do not need to waste your time on searching required images/documents/audios, because they are stored in one place. For more information, refer to "Access image(s)/document(s)/audio(s)/video(s)/recording(s) in a chat/group chat" section.

  • "Mention" list: all messages, in which you are mentioned, are stored on "Mention" list; you do not need to open and check each chat where you are mentioned, you can just open this list and look through the messages; also the list allows to go to required chat easily. For more information, refer to "Access the list of all the messages where you are mentioned" section.

  • Send a message by mail: you can send important information by mail from the chat, group chat or broadcast. For more information, refer to "Send a message by mail" section.

  • Support: if you face any issues or bugs, you can contact VNC Service Desk any time. For more information, refer to "Contact VNC Service Desk" section.

  • Theme customization: there are 3 possible themes ("Purple Theme", "Yellow Theme", and "VNCtalk") for your convenience. For more information, refer to "Customize the theme" section.

  • OMEMO (Multi-End Message and Object) Encryption: the protocol creates a secure connection between users. You can customize the security settings: add devices ID to OMEMO list or remove them from it. For more information, refer to "Enable E2E encryption in a chat/group chat" section.

  • Secret chat(s) transfer: you can transfer encrypted messages of group chat(s) from one device to another. For more information, refer to "Transfer secure chats" section.

Documentation references: