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VNCtask FAQ

General Information

Q: What is VNCtask?
A: VNCtask is a professional task management tool designed to help organizations manage their workflows efficiently. It allows users to create, organize, and prioritize tasks, enabling effective collaboration and improved productivity. Key features include task assignment, deadlines, priority settings, tagging, filtering, etc. VNCtask integrates seamlessly into the VNClagoon ecosystem.

Q: Who is VNCtask for?
A: VNCtask is designed for:

  • Teams: Collaborate on shared projects, distribute tasks, and monitor progress to ensure efficient teamwork.
  • Organizations: Manage complex workflows across departments, ensuring accountability and streamlined communication.

Q: Which web browsers are supported?
A: Current versions of Google Chrome/Chromium, Firefox-ESR, and Firefox Quantum are supported.

Q: Where can I get the mobile application?
A: Android | iOS

Account Management

Q: What features are available after installing VNCtask? A: After installation, VNCtask enables you to:

  • Create, update, modify, and delete tasks effortlessly.
  • Assign due dates, set priorities, add tags, and manage task-specific details to ensure clarity and focus.
  • Collaborate seamlessly in teams and organizations by sharing tasks, discussing progress, and tracking performance.

Its integration with other VNClagoon applications, such as VNCmail and VNCtalk, further enhances productivity by enabling file sharing, task tracking, and seamless communication within the platform.

Q: How can I go to another VNClagoon app?
A: You can go to another VNClagoon product from VNCtask if you have a subscription to the product. It means you do not need to open the product URL in a browser and enter your credentials to log in. Refer to the "Switch among VNClagoon apps" section, for a step-by-step guide.

Q: Where can I set up/ configure my account and what options do I have here?
A: In the upper right corner, click on your avatar, which in the beginning is a bubble containing your initials, and click on your avatar again. You can change your profile image.

Account Settings

Q: What languages are supported?
A: Currently English and German are supported.

Q: Where can I configure my account settings and what options do I have here?
A: In the Settings section of VNCtask, you can customize various preferences to personalize your experience, including:

  • Language Settings: Select your preferred language for the application interface.
  • Notifications: Manage notification preferences to receive alerts based on your activity.
  • Two-Factor Authentication (2FA): Enable 2FA for an added layer of security for your account.

Q: Can I control VNCtask notifications?
A: Yes, you can manage notifications in VNCtask through the Notification & Sound Settings section. Here’s how:

  • Enable/Disable Notifications: Use the toggles to enable or disable notifications globally or for specific types of activities.
  • Sound Preferences: Customize the notification sounds to suit your preferences or mute them entirely.
  • Global Mute: Activate the Global Mute option to silence all notifications temporarily.

These options allow you to control how and when you receive notifications, ensuring they align with your workflow and preferences.

Q: What is the “Global Mute” feature, and how can I use it?
A: The "Global Mute" feature in VNCtask allows you to silence all notifications across the app temporarily. This is particularly useful when you want to work without interruptions. When enabled, the "Global Mute" feature ensures you won’t receive any notifications until you disable it. Refer to the "Customize notification & sound settings" section, for a step-by-step guide.

Tasks and Task Management

Q: How do I create a task in VNCtask?
A: To create a task, navigate to the task management section, select "Create Task," and fill out the required details such as task name, description, assignee, and deadlines. Refer to the "Create a task" section, for a step-by-step guide.

Q: How do I assign tasks to team members?
A: You can assign tasks by selecting an assignee from your team list when creating or editing the task.

Q: Can I assign a task to multiple users?
A: No, tasks can only be assigned to one user at a time in VNCtask.

Q: Is there a way to filter tasks by status or assignee?
A: Yes, you can filter tasks by status, assignee, or other criteria in the task views. Refer to the "Sort/ filter task" section, for a step-by-step guide.

Q: Can I edit a task after it's created?
A: Yes, tasks can be edited after creation by selecting and modifying the task details. Refer to the "Edit a task" section, for a step-by-step guide.