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Account Management

Updated till version 1.5.3

Download & Installation

Install VNCcontacts Desktop Client

To install the VNCcontacts+ desktop client follow exactly the same procedure as that of installing the VNCtalk desktop client. Refer to the "VNClagoon Desktop Client Installation" section, for a step-by-step guide.

A quick overview of VNCcontacts+

VNCcontacts was created to offer an easy-to-use yet powerful contact management that allows fast access to all address books and enables interactions with installed VNClagoon products like VNCtalk or VNCmail. VNCcontacts helps you to manage all your contacts efficiently, and easily and extends your communication options. You can call or text your contacts directly and you can also use all options from your VNClagoon products straight from the contact details, e.g. chat, video, or voice calls.

After you have logged in, you are taken to the start page of VNCcontacts+ which consists of the following sections:

1.Collapse Sidebar button: The button allows to expand or contract the Sidebar.
2. The plus icon: It allows to create a contact and a contact group.
3. Contacts: The list contains your contacts, contact groups, groups of people you contact the most.
4. Lists: The list contains groups with contacts.
5. Tags: The list of tags you organize your contacts in contact group.
6. Actions: The list contains contains "Import", "Export", "Sync VNCmail Contacts", and "Undo Changes" options.
7. Saved Searches list: The list contains saved search results in folders.
8. Filters: They allow you to sort contacts.

Switch among VNClagoon apps

We offer single sign on (SSO) for our complete VNClagoon software suite. You can use the App Switcher to go to any another VNClagoon product from VNCcontacts+ if you have a subscription to the product. It means that you do not need to open the product URL in a browser and enter your credentials to log in.

  1. In the upper left corner, click the bento icon . You should see only the products you are subscribed to.
  2. Select a required product and you should be redirected to this product.

Log out

  1. In the upper right corner, click your profile image.
  2. From the dropdown menu, select Logout.

Account Information

View your profile information

  1. In the upper right corner, click your profile image.
  2. Click your name.

The profile section displays general information about you:

  • Profile. Profile data include your full name, birthdate, timezone, company, contact information, etc.
  • HR data. HR data includes information like marital status, private email, engagement type, etc.
  • Account Details. Account data includes your profile name, security encryption type, projects, and more.

Change your profile image

You can add a VNCcontacts+ profile image or change your current profile image. By default, your avatar is a circle with your username's initials.

  1. In the upper right corner, click your profile image.
  2. Click your name.
  3. In the upper right corner, click the kebab menu icon and then select Edit from the dropdown menu.
  4. Click the pencil icon next to your avatar.
  5. Click Upload and select an image from your device.
  6. Customize your image if needed.
  7. Click Done.

Edit the profile information

You can update, add, and remove some basic information on your profile.

Your name and profile photo can be viewed by other people who use VNC products, including when you communicate or share content.

  1. In the upper right corner, click your profile image.
  2. Click your name.
  3. In the upper right corner, click the kebab menu icon and then select Edit from the dropdown menu.
  4. Edit the profile information.
  5. Click Update.

Help & Privacy Statement

Access Help Center

  1. In the upper right corner, click your profile image.

  2. Navigate to Help and select one of the following options:

    • App Info. The version number of VNCcontacts+ you are using.
    • User Manual/ FAQ. A comprehensive user guide providing step-by-step instructions on how to use VNCmail and answers to basic questions about VNCmail.
    • VNC Service Desk. Adding a support request.

  1. In the upper right corner, click your profile image.

  2. Navigate to Legal Notice and select one of the following options:

    • Terms of use. A "Terms of Service" agreement provides details about the relationship between VNClagoon and users. It sets forth clauses that embody the rules, requirements, restrictions, and limitations that a user must agree to use the VNClagoon applications.
    • Data privacy. The Data Privacy Policy provides details about what type of information is collected and tracked on the website, how the information may be used, and with whom the information may be shared.