Skip to content

Contact Groups

Updated till version 1.5.7

If you cooperate with the same group of people often, create a contact group in VNCcontacts+ so you can cooperate with the contact group instead of individual interactions.

All contact groups are stored under the "Contact Group" section.

View a contact group information

  1. Under the "Contacts" section, click Contact Group.
  2. Click a contact group's name to view the contact group's information.
  3. From here, you can also also launch some actions in a corresponding VNC product.

Create a contact group

  1. Click the plus icon and then New Contact Group.
  2. In the "Contact Group name" field, type the name for the group.
  3. (Optional) Click the avatar icon to add a contact group image.
  4. Add people from your contacts list.
  5. Click Save.

Edit a contact group

Once you create a contact group, you can change a contact group avatar, give it a new name as well as add new participants to the contact group or delete current ones.

There are 2 ways to edit a contact group.

Way 1. By hovering the pointer over the contact group.

  1. At the left under the "Contacts" section, navigate to Contact group.
  2. Hover the pointer over the contact group you want to edit and then click the pencil icon .
  3. If you want to remove a contact from the contact group, click the cross icon next to the required user name.
  4. If you want to add a contact to the contact group, find and select the required user from your contacts list.
  5. Click Save.

Way 1. By clicking the contact group.

  1. At the left under the "Contacts" section, navigate to Contact group.
  2. Click the contact group's name you want to edit.
  3. Click the pencil icon on the right side of the "Profile Information" section that appears.
  4. The following steps are the same as for the first way of editing a contact group.

Share a contact group

This option is under development.

This option is under development.

Export a contact group

This option is under development.

Delete a contact group

After you delete a contact group, you will not be able to restore it.

There are 2 ways to delete a contact group.

Way 1. By hovering the pointer over the contact group.

  1. At the left under the "Contacts" section, navigate to Contact group.
  2. Hover the pointer over the contact group you want to delete and then click the kebab menu icon and then select Delete from the dropdown menu.
  3. When prompted, click Delete confirming that you want to delete the contact group.

Way 2. By clicking the contact group.

  1. Under the "Contacts" section, navigate to Contact group.

  2. Select one of the following options:

    • Single contact group: Check the box next to the contact group's name.
    • Multiple contact groups: Check the boxes next to all the contact groups you want to delete.
    • All contact groups: In the upper left corner of the toolbar, click the down arrow icon and then select All.

  3. In the upper right corner, click the kebab menu icon and then select Delete.

  4. The following steps are the same as for the first way of deleting a contact group.

Perform actions on a contact group

You can create a ticket/ task for a contact group in case the users have the subscription for VNCproject/ VNCtask.

You can perform different actions with your contact groups, such as sending an email, sending a message, or starting a screensharing session.

  1. Under the "Contacts" section, navigate to Contact group.
  2. Click a required contact group.

  3. Select the action you want to perform on a contact group:

    • Audio Call. To start an audio call.
    • Video Call. To start a video call.
    • Chat. To start chatting.
    • Share Screen. To start a screensharing session.
    • Email. To compose an email for all users within the contact group.
    • Event. To invite all users within the contact group to a meeting.
    • Task. To create a task for all users within the contact group.
    • Ticket. To create a ticket for all users within the contact group.