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VNCcommander Web Client User Manual

Welcome to VNCcommander

VNCcommander is the central place you need to be perfectly organized. You can find, view and manage all your important messages, emails, chats, tasks, appointments and much more in 1 place!

VNCcommander has the following features:

  • stream view: showing all new items from the selected products (with a counter), such as new emails, upcoming tasks or appointments, new chat messages etc;

  • tags: tag all items across all products and filter items according to tags;

  • global search: search globally across all connected products, or in selected products or for tagged items, the search also includes attachments;

  • global user profile: access to your user profile from every VNC product;

  • creating new items across your subscribed products: create new tasks, mails, chat messages, etc. on the fly;

  • highly secure and GDPR compliant: it can be implemented on-premise as well as hosted in a datacenter of your choice.

To see more information - refer to "Product Description" page on our website.

Getting started

Upload the profile photo

  1. Click the profile photo icon and click Profile:

  2. Click the profile photo icon again:

  3. Click Upload and select required photo/picture.

  4. Click Done.

Log out

To log out, click the profile photo icon and click Logout:

![](images/logout.jpg)
  1. Click Logout.

Change the theme

This feature is under development.

Set the language

It is possible to set 2 languages: English and German.

  1. Click the cogwheel icon:

  2. Navigate to Settings -> General settings:

  3. Select required language from Language drop-down menu and click Save.

Check VNCcommander version

  1. Click the cogwheel icon:

  2. Navigate Help -> App info:

Contact VNC Service desk

In case any issues, you can create a corresponding incident for VNC service desk.

  1. Click cogwheel icon:

  2. Navigate Help -> VNC service desk:

  3. Fill in the fields. The fields with the asterisk are required.

  4. If you need to attach some file/screenshot - click BROWSE at the bottom.
  5. Click Create at the bottom.

Access User Manual

  1. Click cogwheel icon:

  2. Navigate to Help -> User Manual:

Access "Terms of use"

  1. Click cogwheel icon:

  2. Navigate to Legal notice -> Terms of use:

Access "Data Privacy Policy"

  1. Click cogwheel icon:

  2. Navigate to Legal notice -> Data Privacy:

Update the stream

If you want to update the stream, just click Refresh button:

Chats

Start a chat

You can start the chat with a user in VNCcommander. The chat in VNCcommander has the following quick preview, for example:

But also you can open the chat in VNCtalk.

  1. Click Create new:

  2. Click Chat:

  3. If you want to start the chat in VNCcommander - click Start chat. If you want to start the chat in VNCtalk - click Open in VNCtalk:

  4. Search for required user and click him/her.

Reply to chat message

You can reply to VNCtalk message directly in VNCcommander. It means that you can reply to the message without opening VNCtalk.

There are 2 ways to reply to VNCtalk message:

  • without opening the message;
  • opening the message.

Way 1 - without opening the message:

  1. Click VNCtalk:

  2. Click Reply under required message:

    Or hold the pointer over the message and click the kebab menu. Then click Reply.

  3. Enter your reply to the field and click Enter.

Way 2 - opening the message:

  1. Click VNCtalk:

  2. Click required message and enter the reply to the field.

  3. Click Enter or Send button.

Copy a chat message

You can copy VNCtalk message directly in VNCcommander.

  1. Click VNCtalk:

  2. Hold the pointer over required message and click the following icon:

Forward a chat message

  1. Click VNCtalk:

  2. Hold the pointer over required message and click the arrow icon.

  3. Click the chat where you want to forward the message.

Emails

Compose an email

You can compose an email directly in VNCCommander. The email form has the following view:

But also you can open VNCmail and compose an email there.

  1. Click Create new:

  2. Click Email:

  3. If you want to compose an email in VNCcommander - just fill in the email form and click Compose. If you want to continue in VNCmail - click Open in VNCmail:

Reply to an email

You can reply to VNCmail email directly in VNCcommander.

  1. Click VNCmail:

  2. Click required email and click:

    • Reply - if you want to reply to a perticular participant of the email;
    • Reply all - if you want to reply to all participants of the email.

  3. Enter your reply to the field and click Send.

Forward an email

You can also forward VNCmail email directly in VNCcommander.

  1. Click VNCmail:

  2. Click required email and click Forward:

  3. Enter required email address to the field and click Send:

Mark an email as spam

This feature is under development.

Mark an email as read

  1. Click VNCmail:

  2. Click Mark as read:

    Or you can click the email and click Mark as read:

    You should see that the email status has changed to Read:

Tasks

Create a task

You can create a task directly in VNCcommander. The task form in VNCcommander has the following quick preview:

But also you can the task in VNCtask.

  1. Click Create new:

  2. Click Task:

  3. Enter the task name to Task name field and customize the following block - click each icon to customize: start and due date, priority, description, and so on:

  4. Click Add. If you want to continue in VNCtask - click Open in VNCtask.

Preview a task

You can preview a task in VNCcommander without opening it in VNCtask.

  1. Click VNCtask:

  2. Search for required task and click it. You should see the task preview form, for example:

Edit a task

There are 2 ways to edit a task:

  • using Edit task option;
  • using Edit option.

Way 1 - using "Edit task" option:

  1. Click VNCtask:

  2. Search for required task and hold the pointer over it, then click the kebab menu next to the task.

  3. Click Edit task and update the task information.
  4. Click Edit.

Way 2 - using "Edit" option:

  1. Click VNCtask:

  2. Search for required task and click it.

  3. Click Edit:

  4. Update the task information and click Edit.

Add a tag to a task

  1. Click VNCtask:

  2. Search for required task and click the tag icon:

  3. Enter a tag name to the field select required color for it if you want.

  4. Click UPDATE.