Contacts¶
Updated till version 1.5.3
Create a contact¶
View contact details¶
Every contact has a profile where you can view all available data about that person. You can also connect with a user through video/ audio calls, send a message, open a form to compose an email, or create a task for them.
To view contact details, do the following:
- Tap a contact name.
- Now you can view their details or launch some actions in a corresponding VNC product.
Buttons that launch some actions in a corresponding VNC product:
- Make a voice or video call to the user.
- Start a chat.
- Compose a new email.
- Create a ticket/ task for a user.
The profile section displays general information about the contact:
- Contact Info. Contact data include full name, birthdate, timezone, company, contact information, etc.
- Activity
. This section displays chat, meeting and email activity.
Edit a contact¶
Once you create a contact, you can make changes it.
- Tap the contact you want to edit.
- In the upper right corner, tap the pencil icon
.
- Edit the information.
- In the upper right corner, tap the checkmark
.
Share a contact¶
- Tap the contact you want to share with.
- In the upper right corner, tap the kebab menu icon
.
- Select Share from the dropdown menu.
Print a contact¶
- Tap the contact you want to print.
- In the upper right corner, tap the kebab menu icon
.
- Select Print from the dropdown menu.
Export a contact¶
- Tap the contact you want to export.
- In the upper right corner, tap the kebab menu icon
.
- Select Export from the dropdown menu.
- Contacts will be downloaded to your device as a CSV file.
Import contacts¶
You can import contacts in 2 formats: CSV and vCard (also known as VCF).
- In the upper left corner, tap the hamburger menu
.
- Navigate to Actions > Import.
- Tap IMPORT CONTACT.
- Select a required file.
Delete a contact¶
After you delete a contact, it is moved to "Trash". You can delete a contact permanently or recover it from "Trash".
- Tap the contact you want to delete.
- In the upper right corner, tap the kebab menu icon
.
- Select Delete from the dropdown menu.
- When prompting, tap Delete confirming that you want to delete a contact.
Delete a contact permanently¶
- In the upper left corner, tap the hamburger menu
.
- Navigate to Contacts > Trash.
- Tap the contact and then the trash icon
.
- When prompting, tap Delete confirming that you want to delete a contact permanently.
Recover a deleted contact¶
- In the upper left corner, tap the hamburger menu
.
- Navigate to Contacts > Trash.
- Tap the contact that you want to recover.
- Tap the recover icon
.
Perform actions on a contact¶
You can create a ticket/ task for a contact in case the contact has the subscription for VNCproject/ VNCtask.
You can perform different actions with your contacts, such as sending an email, sending a message, or starting a screensharing session.
- Tap the contact you want to perform some action.
-
Select the action you want to perform on a contact:
- Audio Call. To start an audio call.
- Video Call. To start a video call.
- Chat. To start chatting.
- Share Screen. To start a screensharing session.
- Email. To compose an email for a contact.
- Event. To invite a contact to a meeting.
- Task. To create a task for a contact.
- Ticket.To create a ticket for a contact.
Undo changes to contacts¶
Contacts removed permanently from your Trash cannot be recovered.
You can undo all the changes you made to your contacts in the past 30 days.
- In the upper left corner, tap the hamburger menu
.
- Navigate to Actions > Undo changes.
-
Choose a time to go back to.
- If you select Custom, you should enter a specific time period to which you want roll back the contacts list (Days, Hours, Minutes fields).
Star/ unstar a contact¶
The starred contact feature allows you to bookmark specific contacts so you can quickly refer back to them later.
- Tap the contact's name you want to mark as favorite.
- Tap the star icon
on the profile image/ picture and it will turn yellow, confirming that you've starred a contact.
You can check the contact in "Starred contacts". You can also access "Starred contacts" if you tap the star icon:
Merge the contacts¶
If you have several contacts with the same email address, you can merge them into 1 contact to avoid double entries. You can see the contacts that can be merged in Contacts > Duplicates.
- In the upper left corner, tap the hamburger menu
.
- Navigate to Contacts > Duplicates.
-
Select one of the following options:
- Merge, if you want to accept one or more duplicate contact suggestions.
- Merge All on the bottom, if you want to accept all duplicate contact suggestions.
If you want to choose which contacts to merge:
- Tap and hold one of the contacts you want to merge. Choose which contacts to merge.
- Tap the kebab menu icon at the top right.
- Select Merge Contacts menu option that appears.
To separate merged contacts, see the "Undo changes to contacts" section, for a tep-by-step guide.
Synchronize contacts with VNCmail contacts¶
You can import all current contacts from VNCmail to VNCcontacts+.