Dashboard

The VNCfluid is a centralized panel to access all VNClagoon applications. It displays an overview of all the selected applications in the form of dashlets.

• Access all the applications from the VNCfluid left bar.
• VNCfluid syncs data in real-time and makes collaboration effortless. Emails, chats, tasks, tickets, and everything else you see in the dashboard are updated in real-time.
• Customize the "Recent Activity" section by clicking the customize dashlet icon in the upper right corner. You can enable the dashlet you frequently use, and disable the rest.
• Hover the pointer over the chat/ email/ ticket bar of each app dashlet and click the kebab menu icon to perform additional actions related to the application.
• Click anywhere on the chat/ email message bar to open a quick preview to compose an email, reply to a message, and so on.

Manage your capacity

1. Click Manage capacity.
2. Enter the scheduled hours for each day of the week.
3. Select the hours within the day you are available to work (for instance, from 9 AM to 12 PM).
4. Click Save.

Customize dashboard layout

Under the "Recent Activity" section, you can enable the app dashlets you frequently use, and disable the rest.

1. In the upper right corner of the "Recent Activity" section, click the customize dashlet icon .
2. Switch the toggle on/ off next to the dashlet you want to enable/ disable.

Rearrange dashboard dashlets

Dashlets are the building blocks of the Dashboard. VNCfluid offers an array of drag and drop dashlets using which you can customize the dashboard to suit your needs.

1. Click and hold the rearrange icon in the upper left corner of the widget you want to use.
2. Easily move the widget to where you want to locate it.
3. Release a widget.

Perform additional actions related to the module

You can view the actions related to the module (VNCtalk, VNCmail, VNCproject) by hovering over a chat/ email/ ticket bar and clicking the kebab menu icon in the upper right corner.

The Additional Menu can be used to perform the following actions.

Module	Actions
VNCtalk	- Reply to a message - Mark a chat as favourite - Archive a chat - Make a video/ audio call
VNCmail	- Reply to an email - Mark an email as read/ unread - Add email to favourites - Report an email as spam - Delete an email
VNCproject	- Edit a ticket - Log your work - Watch/ unwatch a ticket - Clone a ticket

1. Under the "Recent Activity" section, hover over the dashlet and click the kebab menu icon in the upper right corner.
2. Select the action you want to perform from the dropdown menu.

Open a quick preview window

The "Quick Preview" feature allows you to perform actions on chats and emails from within VNCfluid without redirection to applications.

1. Click anywhere on the chat/ email message bar to open a quick preview window.
2. You can type a message, attach a file, reply to an email, forward it, and more.