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VNCchannels Web/Desktop Client User Manual

Updated till 1.6 version

Channels

Channels are objects that can contain Topics of various content types. Channels have the purpose to gather and structure Topics e.g. of related subjects in the same place. Social Channel is a special case of a Channel that does not contain the regular Topic content types but Social content only.

VNCchannels has the following chips to filter channels:

Name Description
all channels This is the place where you can find all the channels: public, private, favorites, and channels you create and are subscribed to.
public The chip is used to filter all the channels that are available for a public viewing.
private The chip is used to filter all the channels that are available only for a specific audience.
subscribed The chip is used to filter all the channels you are subscribed to.
favorites The chip is used to filter all the channels you mark as "favorite".
my channels The chip is used to filter all the channels you created.

Each channel looks as follows:

Where:

Number Description
1 The figure displays the number of unread topics in the channel. The picture is the channel avatar.
2 The channel name.
3 The left figure displays the number of unread topics and the right figure displays the total number of topics in the channel.

Access private channels

When you create a channel, you can decide if it will be public or private. It can later be converted from public to private and vice versa.

Public channels promote transparency and inclusivity while Private channels are for information that should not be open to all members. People must be added to a private channel by a private channel author or moderator. Topic posted in a private channel can only be searched by participants of that channel.

Private channels create more focused spaces that are set based on a different area of discussion. Only the users on the team who are participants of the private channel be able to access content belonging to the channel. Anyone can be added as a member of a participant channel as long as they are already members of the team.

If a user is not a participant of the private channel, they will not be able to access that private channel. Clicking the private channel’s URL will result in a “Request access” screen:

You might want to use a private channel if you want to limit collaboration to those who have a need to know or if you want to streamline communication between a group of people assigned to specific tasks, without the burden of creating an additional team to manage.

A private channel is useful in the following scenarios:

  • a group of people in a team want a focused space to collaborate.
  • when some confidential discussions need to happen away from the view of all team members. For instance, you might need to discuss the financial structure of a project without exposing all the details to every team member.

A lock icon indicates a private channel:

Private channel creation rights

By default, anyone who has the right to create channels can create both types of channels and topics. Rights and access are granted and revoked in the VNCdirectory.

The person who creates a private channel is the private channel author and the private channel author can directly add or remove people from it. A private channel author can add any team member to a private channel they created. Participants of a private channel have a secure conversation space, and when new participants are added, they can see all topics in that private channel.

Only participants of private channels can see and participate in private channels that they are added to. The private channel in the channel listing will appear immediately when the user will be added to the private channel’s user list. The user will be notified via notifications about the granted access:

If a user is granted a private topic’s access in a private channel to which the user does not already have access, the user will get access for both: private channel and private topic.

Selected private topics and all public topics should be visible to the user on the channel detail page:

All public and private topics along with the private channel should hide from the user if revoked private channel’s access by the admin or unsubscribed from the private channel from the user’s own end.

Private channel author, moderator, and participant actions

The following table outlines what actions authors, moderators, and participants can do in private channels.

Action Private channel author Private channel moderator Private channel participant
Delete private channel Yes No No
Unsubscribe from a channel Yes, if the moderator is assigned Yes, if the channel has the author Yes
Edit private channel Yes Yes No
Restore a deleted private channel Yes Yes No
Add members Yes Yes No
Create a topic Yes Yes Yes
Archive a channel Yes Yes Yes

Create a channel

Only Channels Author can create channels.

  1. Open Channels:

  2. Click the plus icon and click Create new channel:

  3. Enter a channel name to the Channel name field.

    • If you want to add the avatar photo for the channel, click the avatar icon next to the Channel name field. Then click UPLOAD, select a required photo/image, and click DONE.
  4. Add the channel description to the Channel description field if you want.

  5. Select a required type of the channel in Channel type block:

    • Public - if you want all users of VNCtalk to see the channel;
    • Private - if you want only the channel users to see the channel.
  6. To add user(s) to the channel, click .

    • Select a required role for user(s): Moderator or Participant:
    • Click a required user(s) or use the search field to find them.
    • Once done, click Save.
  7. Add a tag name to Tags field if you want or select it from the appeared list.

  8. Click CREATE.

You should see the created channel in the channels list:

Or you can click public or private tab depending on which type of the channel you have created - public or private.

Access channel information

Click a channel drop-down menu and select Channel info:

There’s a lot you can do in a Channel Info! Click the pencil icon to update the image. By clicking the plus icon , you can invite users to subscribe to the channel or remove them. You can also view channel info, media, and a list of users by clicking the Info, Files, or Users tab accordingly.

Hover the pointer over a user in the Users list and click the kebab menu icon to view user profile information, change a role for a user, or remove them from the channel.

Expand Channel info with on top right of the sidebar.

Access files in a channel

All attached files are stored in the "Files" tab.

  1. Open a required channel.
  2. Click a channel drop-down menu and then Channel Info:

  3. On the Channel Info sidebar, click Files tab:

Here you can find all attached image(s)/video(s) by entering the keyword in the search field.

When you search, you have these options:

  • Sort results by date, topic, or user: Below the search field, click the channel option and select Date, Topic, or User from the dropdown.
  • Start a new search: Click in the search field.
  • Open a file: Click it.
  • Download a result: Hover over it and click .

Clicking on the kebab menu icon will also reveal additional actions:

  • File preview: Enjoy an image(s)/video(s) even without a download.
  • Go to source: Open a topic where a file is attached.
  • Rename: Rename a file.
  • Send to: Send a file to a chat/group chat. In the Send to box that opens, select or search for a chat/group chat you want to send the file and click it.
  • Email to a friend: Email file to a friend. In the Email to friend box that opens, fill in the fields and then click Send.
  • Delete: Delete a file. Once done, you should see the notification stating File was deleted successfully.

Additionally, you're able to perform an action on multiple files in one go, allowing you to save time and be more efficient.

  1. Hover the mouse pointer over the files that you want to perform an action.
  2. Tick them and the bulk action check box will appear:

  3. From there, select the action you'd like to apply to all of these selected files:

Change display of files

Files can be displayed in two ways - list or tiles. To change the display for files:

  1. Click the channel chat drop-down menu and select Channel Info:

  2. In the Channel Info sidebar that appears, click or to change to the view you want to see.

Change a user's role

Each member in a channel has a specific role. Based on these roles, permissions can be enabled to users.

There are 3 roles that users can be categorized into: Author, Moderator, Regular User.

  • Author : Author is the creator of the channel and can perform all actions in a channel.
  • Moderator : Moderator is next to authors and the role of a moderator is assigned to users by author.
  • Regular users: All the other users in the channel are considered as regular users.

Authors can assign a role to any member and even change it later on.

To change a user's role:

  1. Click a channel drop-down menu and select Channel info:

  2. On the right sidebar, click Users tab:

    Here, you can toggle between viewing All or Active users in your channel:

  3. Hover the pointer over a user and click the kebab menu icon to reveal additional actions.

  4. Select Make a moderator if a user has a regular user role or Make a regular user if a user is a moderator.
  5. When prompted, click CONFIRM to confirm that you want to change a user's role.

Search for a channel

  1. Open Channels.
  2. Enter the channel name to the search field and click Enter:

You can check all found results in Channels. The results are highlighted in blue.

Pin a channel

Some channels deserve to be prioritized and viewed at a glance.

The pin channel feature allows you to pin specific channels to the top of your channels list so you can quickly find them. You can select up to 5 chennals to pin at once.

  1. Open Channels.
  2. Search for a required channel and hover the pointer over it.
  3. Click the kebab menu and then select Pin channel menu option that appears. You should see the pin icon next to the channel.

Other way is to click the channel, then click the kebab menu at the top right. From the drop-down menu that opens, click Pin channel.

Unpin a channel

  1. Open Channels.

  2. Search for a required channel and hover the pointer over it.

  3. Click the kebab menu and then select Unpin channel menu option that appears.

Other way is to click the channel, then click the kebab menu at the top right. From the drop-down menu that opens, click Unpin channel.

Add a channel to "Favorite" list

  1. Open Channels.

  2. Search for a required channel and hover the pointer over it.

  3. Click the kebab menu and click then select Add to Favorites menu option that appears.

Other way is to click the channel, then click the kebab menu at the top right. From the drop-down menu that opens, click Add to Favorites. The channel will be available in favorites tab:

Remove a channel from "Favorite" list

  1. Open Channels.
  2. Click favorites tab:

  3. Search for a required channel and hover the pointer over it.

  4. Click the kebab menu and then select Remove from Favorites menu option that appears.

Other way is to click the channel, then click the kebab menu at the top right. From the drop-down menu that opens, click Remove from Favorites. The channel will not be available in favorites tab anymore.

Edit a channel

Only Channels Moderator can edit channels information.

  1. Open Channels.
  2. Search for a required channel and hover the pointer over it.
  3. Click the kebab menu and then select Edit channel menu option that appears.

  4. Update the channel information and click UPDATE.

  1. Open Channels.
  2. Search for a required channel and hover the pointer over it.
  3. Click the kebab menu and then select Copy link menu option that appears.

Other way is to click the channel, then click the kebab menu at the top right. From the drop-down menu that opens, click Copy link.

Subscribe to a channel

  1. Open Channels.
  2. Search for a required channel and hover the pointer over it.
  3. Click the kebab menu and then select Subscribe to the channel menu option that appears.

Other way is to click the channel, then click the kebab menu at the top right. From the drop-down menu that opens, click Subscribe to the channel.

Unsubscribe from a channel

  1. Open Channels.
  2. Search for a required channel and hover the pointer over it.
  3. Click the kebab menu and then select Unsubscribe from the channel menu option that appears.

Other way is to click the channel, then click the kebab menu at the top right. From the drop-down menu that opens, click Unsubscribe from the channel.

Mute/unmute a channel

  1. Open Channels.
  2. Search for a required channel and hover the pointer over it.
  3. Click the kebab menu and then select Mute channel.

Other way is to click the channel, then click the kebab menu at the top right. From the drop-down menu that opens, click Mute channel.

To unmute a channel:

  1. Search for a required channel and hover the pointer over it.
  2. Click the kebab menu and then select Unmute channel menu option that appears.

Other way is to click the channel, then click the kebab menu at the top right. From the drop-down menu that opens, click Unmute channel.

Add a user to a channel

Only Channels Moderator can add users to channels.

  1. Click Channels:

  2. Search for a required channel and click it.

  3. Click the kebab menu and then select Channel info menu option that appears.
  4. In the right sidebar, click the plus icon .
  5. In the Subscribe Invitation box that opens, select required role for user(s): Moderator or Participant.
  6. Select or search for a required user(s) and click it.
  7. Click SAVE.

If you click Users tab, you should see that the user is in the list:

Remove a user from a channel

Only Channels Moderator can remove users from channels.

  1. Click Channels:

  2. Search for a required channel and click it.

  3. Click the kebab menu and then select Channel info menu option that appears.
  4. In the right sidebar, click the plus icon .
  5. In the Subscribe Invitation box that opens, click the cross button on a required user:

  6. Click SAVE.

  1. Click Channels:

  2. Search for a required channel and hover the pointer over it.

  3. Click the kebab menu and then select Send to menu option that appears.
  4. In the Send to box that pops up, enter a name of the person you want to forward a channel to or choose from the suggested account list.
  5. You have the option to add a comment to your message.
  6. Click Send. You should see the notification stating Link sent.

Other way is to open a required channel, then click the kebab menu at the top right and select Send to:

Archive a channel

Only Channels Moderator and Channel Owner can archive/unarchive channels at any time. Regular users can still visit an archived channel, but won't be able to make any changes in that channel.

Archiving channels allows you better organize and vizualize channels. When you archive a channel, it will no longer appear in your Channels list.

  • Archiving a channel doesn't delete the channel.
  • You will not receive notifications for archived channels unless you're mentioned or reply to.

To archive a channel:

  1. Click Channels:

  2. Search for a required channel and hover the pointer over it.

  3. Click the kebab menu on the channel and then select Archive channels menu option that appears.

    • Other way is to click the channel, then click the kebab menu att he top right and then Archive channels:

  4. Confirm that you want to archive the channel, click ARCHIVE in the modal window.

Access an archive channel list

After you archive the channel, it will be available in "Archive" list. To access it:

  1. Click the avatar icon at the top right.
  2. From the drop-down menu that opens, select Archive channels.
  3. Click Channels tab. You'll see a list of archived channels.

You can view channel detail page by hovering the pointer over it and then clicking the kebab menu icon . Select Channel info menu option that appears:

Another way is to click :

You can also view participants list by hovering the pointer over the channel and clicking the kebab menu icon , then selecting Participants list menu option that appears:

Another way is to click :

Unarchive a channel

  1. Click Channels:

  2. Click the avatar icon at the top right.

  3. From the drop-down menu that opens, select Archive channels.
  4. Click Channels tab.
  5. Use the search field to search for the channel you want to unarchive.
  6. Hover the pointer over the channel, click the kebab menu and then Unarchive channel.

    • Another way is to click the following icon .
  7. Confirm that you want to unarchive the channel, click UNARCHIVE. The unarchived channel should be available in the list of channels.

Delete an archived channel

Deleting a channel is permanent, so make sure that you proceed with caution.

  1. Click the avatar icon at the top right.
  2. From the drop-down menu that opens, select Archive channels.
  3. Click Channels tab.
  4. Use the search field to search for the channel you want to delete permanently.
  5. Hover the pointer over the channel, click the kebab menu and click Delete channel.

    • Other way is to click the rubbish bin icon .
  6. When prompted, tap YES to confirm that you want to delete a channel.

Move a channel to trash

Only Channels Author can delete channels.

  1. Click Channels:

  2. Search for a required channel and hover the pointer over it.

  3. Click the kebab menu next to the channel and click Move to trash. You should see the notification stating Moved to trash successfully.

Access a trash

After you move the channel to the trash, it will be available in "Trash" list. To access it:

  1. Click the avatar icon at the top right.
  2. From the drop-down menu that opens, select Trash.
  3. Click Channels tab. You'll see a list of channels moved to the trash.

You can view channel detail page by hovering the pointer over it and clicking the kebab menu icon , then selecting Channel info menu option that appears:

Another way is to click :

You can also view participants list by hovering the pointer over the channel and clicking the kebab menu icon , then selecting Participants list menu option that appears:

Another way is to click :

Restore a channel moved to trash

  1. Click the avatar icon at the top right.
  2. From the drop-down menu that opens, select Trash.
  3. Click Channels tab. You'll see a list of channels moved to the trash.
  4. Use the search field to search for the channel you want to restore.
  5. Hover the pointer over the channel, click the kebab menu and then Restore channel. Another way is to click the following icon .
  6. You should see the notification stating Channel Restored. The channel should be available in the list of channels.

Delete a channel

Deleting a channel is permanent, so make sure that you proceed with caution.

  1. Click the avatar icon at the top right.
  2. From the drop-down menu that opens, select Trash.
  3. Click Channels tab.
  4. Use the search field to search for the channel you want to delete permanently.
  5. Hover the pointer over the channel, click the kebab menu and click Delete channel completely.

    • Other way is to click the rubbish bin icon .
  6. When prompted, tap YES to confirm that you want to delete a channel.

Topics

Topics are articles or blog posts that can be created using various Content Types:

You can create 3 topics types:

  • Topic (regular) is a generic article that can contain a wide variety of content such as text, images, files, videos. It is similar to a blog post.
  • Video Topic is for adding a video as the main object in a Topic. The video can be uploaded as a file or linked from a video service (Youtube, Vimeo...). Furthermore, you can add a description that explains the video or gives additional information.
  • Analysis topic is a special type of topic, which has similar functionalities as a regular topic content type, but serves a different purpose. An analysis topic is a condensation of e.g. research texts, fact finding documents or comprehensive studies and has the goal to deliver a concise version of something, especially a text. The Smart Objects used in Analysis Topics are in particular:

    • Smartlink is an object that contains links to various objects (Channels, Topics, comments, chats, emails, files, broadcasts, tasks…) within VNClagoon. A Smartlink can also contain multiple links.
    • Highlight is an object that highlights and emphasizes text (one word or a phrase) that is of specific importance to the author.
    • Sticky note is an object that allows to add a meta comment to a selected word or phrase. A sticky note may have 6 colors.
    • Reference is an object delivering further information inside a Topic article about source documents, quotes or background information. The in-text references or citations are placed next to the text that is paraphrased or quoted. The full details of all references are shown as a list of numbered footnotes at the end of the article, similar as in Wikipedia.

The Topic author can add task and workflow functions to any Topic content type, such as priority, due date, assignee, etc. These task and workflow functions can also be added to a word or phrase within a Topic.

The Topic author can @mention specific users within a Topic text or in Comments. The Topic author can schedule the Topic's publish date/time.

Access private topics

When you create a topic, you can decide if it will be public or private. It can later be converted from public to private and vice versa.

A public topic is visible to any members of the team. Any Member can subscribe to a public Topic by selecting a Topic displayed on the channel detail page:

A private topic is only visible to its participants. When you create a new topic, you can choose it to be public or private according to the Topic’s purpose.

If a user is not a participant of the private topic, they will not be able to access that private topic. Clicking the private topic’s URL will result in a “Request access” screen:

Only the participants of the private topic can see the private topic on the channel detail page.

Private topic creation rights

By default, anyone within a Team can create both types of channels and topics. Rights and access are granted and revoked in the VNCdirectory.

The person who creates a private topic is the private topic author and the private topic author can directly add or remove people from it. A private topic author can add any team member to a private topic they created. Participants of a private topic have a secure conversation space, and when new participants are added, they can see the topic on the channel detail page.

Only participants of private topics can see and participate in private topics that they are added to. The private topic on the channel detail page will appear immediately when the user will be added to the private topic’s user list. The user will be notified via notifications about the granted access:

If a user is granted a private topic’s access in a private channel to which the user does not already have access, the user will get access for both: private channel and private topic.

Selected private topics and all public topics should be visible to the user on the channel detail page:

All public and private topics along with the private channel should hide from the user if revoked private channel’s access by the admin or unsubscribed from the private channel from the user’s own end.

Private channel author, moderator, and participant actions

The following table outlines what actions authors, moderators, and participants can do in private channels.

Action Private topic author Private topic admin Private topic participant
Delete private topic Yes No No
Unsubscribe from a channel Yes if the admin is assigned Yes if the topic has the author Yes
Edit private channel Yes No No
Restore a deleted private channel Yes No No
Add members Yes No No
Create a topic Yes Yes Yes
Archive a topic Yes No No

Apply filters

Filters allow you to narrow the scope of a search query to eliminate irrelevant information to help you find the topic you're looking for.

You can sort the topics by state:

  • All topics: This is the place where you can find all the topics within the channel: public, private, favorites, and channels you create and are subscribed to.
  • Unread: This chip is used to filter all unread topics.
  • Regular: This chip is used to filter all regular topics.
  • Video: This chip is used to filter all video topics.
  • Analysis: This chip is used to filter all analysis topics.

You can also filter topics by Subject, Author, Status, Description, Date when the topic was created, Date when the topic was updated, Type, and tags.

  1. Click Filter:

  2. Tick the checkbox next to the criteria you want to sort your topics by:

  3. When you're finished, click Apply.

Create a text topic in a channel

To create a text topic in a channel:

  1. Click Channels:

  2. If it is a new channel and there are no topics, click the channel and click the CREATE A TOPIC button. If there is at least 1 topic in the channel, click the plus icon and click Create new topic:

  3. Enter a topic name in Topic name field.

  4. Select Topic type in Type drop-down menu:

  5. Enter the topic text in Topic description field. The field supports mentions and tags. To mention somebody, use @. To add a tag, use #.

  6. To upload a picture/photo/file, click and select an image from your device. Additionally, you can easily add freely usable imagery from Unsplash. To do that, you need to click the Unsplash logo in the corner of the Description field:

    Then enter the keyword in the search field, select the image you want and click Upload:

  7. To attach a video, click . Then enter the video URL in the field and click Save.

  8. To insert a link, highlight some text and click . Then enter the URL in the field and click Save.
  9. To set the topic header:

  10. Select a channel where you want to create the topic from Channel drop-down menu.

  11. Enter a tag name in Tags field or select a tag from the existing list.
  12. Customize the checkboxes in Publishing settings section:

    • Schedule Topic - to schedule the publish and expiry dates of the video topic. A publish date is a date when the video topic is published. An expiry date is a date when the video topic is archived.
    • Disable comments - to disable comments for the video topic.
    • Private - to make the video topic visible only for particular users.

  13. To upload a file, click Upload in the File section.

  14. To add a related topic, click the plus icon next to the Related Topic title. Or you can click the kebab menu and click Add related topic. Search for a related topic.
  15. To publish the topic, click PUBLISH. To save the topic as a draft, click SAVE AS DRAFT.

    • If you click PUBLISH, the topic will be published in the channel.
    • If you click SAVE AS DRAFT, the topic will be visible in Unpublished section in the channel.

Create a video topic in a channel

  1. Click Channels:

  2. If it is a new channel and there are no topics, click the channel and click CREATE A TOPIC. If there is at least 1 topic in the channel, click the plus icon and click Create new topic:

  3. Enter a topic name in Topic name field.

  4. Select Video topic from Type drop-down menu:

  5. To add a video, click:

    • Add embedded video - to add the video URL.
    • Drop or select a video - to select the video from your device.
  6. Topic description field supports mentions and tags. To mention somebody, use @. To add a tag, use #.

  7. Use thumbnail to choose an image to be displayed in your video posts when your video isn't playing. You can add thumbnail by clicking Thumbnail in the Thumbnail section and then uploading an image that you feel best represents your video:

  8. Select a channel where you want to create the topic from Channel drop-down menu.

  9. Enter a tag name in Tags field or select a tag from the existing list.
  10. Customize the checkboxes in Publishing settings section:

    • Schedule Topic - to schedule the publish and expiry dates of the video topic. A publish date is a date when the video topic is published. An expiry date is a date when the video topic is archived.
    • Disable comments - to disable comments for the video topic.
    • Private - to make the video topic visible only for particular users.

  11. To upload a file, click Upload in the File section.

  12. To add a related topic, click the plus icon next to the Related Topic title. Or you can click the kebab menu and click Add related topic. Search for a related topic.

  13. If you schedule the video topic, click SCHEDULE. To publish the video topic, click PUBLISH. To save the video topic as a draft, click SAVE AS DRAFT:

    • If you click SCHEDULE, the video topic will be published at the set time.
    • If you click PUBLISH, the video topic will be published in the channel.
    • If you click SAVE AS DRAFT, the video topic will be visible in Unpublished section in the channel, for example:

Create an analysis topic in a channel

  1. Click Channels:

  2. If it is a new channel and there are no topics, click the channel and click CREATE A TOPIC. If there is at least 1 topic in the channel, click the plus icon and click Create new topic:

  3. Enter a topic name in Topic name field.

  4. Select Analysis topic from Type drop-down menu:

  5. Enter the topic text in Topic description field. The field supports mentions and tags. To mention somebody, use @. To add a tag, use #. To add a smartlink/sticky note/highlight/reference, highlight required word/sentence and click required option:

  6. To upload a picture/photo/file, click and select an image from your device. Additionally, you can easily add freely usable imagery from Unsplash. To do that, you need to click the Unsplash logo in the corner of the Description field:

    Then enter the keyword in the search field, select the image you want and click Upload:

  7. To attach a video, click . Then enter the video URL in the field and click Save.

  8. To set the topic header:

  9. Select a channel where you want to create the topic from Channel drop-down menu.

  10. Enter a tag name in Tags field or select a tag from the existing list.
  11. Customize the checkboxes in Publishing settings section:

    • Schedule Topic - to schedule the publish and expiry dates of the video topic. A publish date is a date when the video topic is published. An expiry date is a date when the video topic is archived.
    • Disable comments - to disable comments for the video topic.
    • Private - to make the video topic visible only for particular users.

  12. To upload a file, click Upload in the File section.

  13. To add a related topic, click the plus icon next to the Related Topic title. Or you can click the kebab menu and click Add related topic. Search for a related topic.

  14. If you schedule the analysis topic, click SCHEDULE. To publish the analysis topic, click PUBLISH. To save the analysis topic as a draft, click SAVE AS DRAFT.

    • If you click SCHEDULE, the analysis topic will be published at the set time.
    • If you click PUBLISH, the analysis topic will be published in the channel.
    • If you click SAVE AS DRAFT, the analysis topic will be visible in Unpublished section in the channel.

Add a sticky note

"Add a sticky note" option is available only if you select an Analysis topic type.

While creating a topic, you can add a meta-comment to a selected word or phrase.

  1. Highlight a required word/sentence and click Sticky note:

  2. In a Sticky Note box, enter your text. Here, you can format a text, add an image, attach a video, or insert a link. You can also change the background color.

  3. Once done, click Create.

Edit a sticky note

You can change the appearance of a sticky note or edit its content.

  1. Click on the sticky:

  2. In the Sticky Note box that opens, click the pencil icon at the top right. You can edit the text of your sticky note or change the note background color.

  3. Once done, click Update at the bottom right.

Delete a sticky note

  1. Click on the sticky:

  2. In the Sticky Note box that opens, click the rubish bin icon at the top right.

Publish a draft topic

  1. Click Channels:

  2. Click a channel where a draft topic is located.

  3. Click Unpublished.
  4. You should see a list of draft topics. Click a required one and then at the top right.
  5. Confirm that you want to publish the draft topic - click YES in the modal window.

Search for a topic

  1. Open Channels.
  2. Type the topic name, word, or phrase in the Search field and click Enter:

  3. Click the result to open that topic.

Edit a topic

In VNCtalk, you can edit an existing topic. You might need to do this if you want to correct or add additional information to an existing topic page.

There are 2 ways to edit the topic:

  • Way 1. From the channel home page where you can find all the topics.
  • Way 2. From the topic page.

Way 1. From the channel home page where you can find all the topics.

  1. Open Channels.
  2. Click a channel where a required topic is located.
  3. From here, you can find all the topics of the channel or create a new one:

  4. Click the kebab menu on the topic and then Edit topic:

  5. Edit the topic information and click UPDATE.

Way 2. From the topic page.

  1. Open the topic you want to edit.
  2. Click the kebab menu and then Edit the topic:

  3. Edit the topic information and click UPDATE.

Upload a file to a topic

It is possible to upload only 5 files at once.

There are 2 ways to upload a file to a created topic:

  • Way 1. From the channel home page where you can find all the topics.
  • Way 2. From the topic page.

Way 1. From the channel home page where you can find all the topics.

  1. Open Channels.
  2. Click a channel where a required topic is located.
  3. Select a topic to which you want to add a file.
  4. Click the kebab menu icon on the topic and then Add files menu option that appears:

  5. Select a required file. You should see the notification stating File uploaded! Click here to check.

Way 2. From the topic page.

  1. Open a topic to which you want to add a file.
  2. Click the kebab menu and then Add files menu option that appears:

All uploaded files are visible in Attachments section under the topic. To check the uploaded file, you can also click Files:

Download a file from a topic

  1. Open Channels.
  2. Click the channel where a required topic is located.
  3. Click the topic and click Files:

  4. In the right sidebar, you should see all the files attached to the topic. Hover the pointer over a required file and click the kebab menu .

  5. From the drop-down menu that opens, select Download.

You can also hover the pointer over a required file and click .

Email a file from a topic

  1. Open Channels.
  2. Click the channel where a required topic is located.
  3. Click the topic and click Files:

  4. Hover the pointer over the file and click the kebab menu .

  5. From the drop-down menu that opens, click Email to a friend.
  6. Fill in To and Subject fields and click SEND.

Delete a file from a topic

  1. Open Channels.
  2. Click the channel where a required topic is located.
  3. Click the topic and click Files:

  4. Hover the pointer over the file and click the kebab menu .

  5. From the drop-down menu that opens, click Delete.
  6. You should see the notification stating File Deleted Successfully.

Send a file from a topic

  1. Open Cahnnels.
  2. Click the channel where a required topic is located.
  3. Click the topic and click Files:

  4. Hover the pointer over the file and click the kebab menu .

  5. Click Send to.
  6. Search for the user you want to send the file to and click them.
  7. Click SEND.

Subscribe to a topic

  1. Open Channels.
  2. Click the channel where a required topic is located.
  3. Click the kebab menu on the topic and then Subscribe to the topic:

Other way is to open the topic, then click the kebab menu located under the profile name and then Subscribe to the topic:

Unsubscribe from a topic

  1. Open Channels.
  2. Click the channel where a required topic is located.
  3. Click the kebab menu on the topic and then Unsubscribe from the topic:

Other way is to open the topic, then click the kebab menu located under the profile name and then Unsubscribe from the topic:

Mark a topic as read/unread

  1. Open Channels.
  2. Click the channel where a required topic is located.
  3. Click the kebab menu on the topic and then Mark as Read/Unread:

Other way is to open the topic, click the kebab menu located under the profile name and then Mark as Read:

Archive a topic

You can archive only topics created by you.

  1. Open Channels.
  2. Click the channel where a required topic is located.
  3. Click the kebab menu on the topic and then Archive Topic:

  4. Confirm that you want to archive the topic, click ARCHIVE in the modal window.

Other way is to open the topic, click the kebab menu located under the profile name and then Archive Topic:

View an archived topic

After you archive the topic, it will be available in the "Archive" list. To access the list:

  1. Click the avatar icon at the top right.
  2. From the drop-down menu that opens, select Archive channels.
  3. On the Archive page, click the Topics tab.

Unarchive a topic

  1. Click the avatar icon at the top right.
  2. From the drop-down menu that opens, select Archive channels.
  3. On the Archive page, click the Topics tab.
  4. Use the search field to find the topic you want to unarchive.
  5. Click the kebab menu and then Unarchive Topic:

    The topic will unarchived to the channel from which it was archived.

Another way is to open the topic you want to unarchive and then click the UNARCHIVE button at the top right:

Add a comment to a topic

You can add a comment to a topic if comments are not disabled for it.

  1. Open Channels.
  2. Click the channel where a required topic is located.
  3. Click on the topic.
  4. Enter a comment in the New Comment field.
  5. Click SEND. Your comment should be visible under the topic.

You can also open the topic where you want to add a comment and click Comments .

Forward a topic

  1. Open Channels.
  2. Click the channel where a required topic is located.
  3. Open the topic and click Forward .
  4. In the Send to box that opens, enter a name of the person you want to forward a topic to or choose from the suggested account list.
  5. You have the option to add a comment to your message.
  6. Click Send.

Move a topic to another channel

You can move only topics created by you.

  1. Open Channels.
  2. Click the channel where a required topic is located.
  3. Click the kebab menu on the topic and then Move to channel:

  4. In the Move to box that opens, enter a name of the channel you want to move a topic to or choose from the suggested channel list.

  5. Click MOVE. You should see the notification stating Topic moved to "Test" Channel.

Other way is to open a required topic, then click the kebab menu located under the profile name and click Move to channel:

  1. Open Channels.
  2. Click the channel where a required topic is located.
  3. Click the kebab menu on the topic and then Copy link:

    You should see the notification stating Link copied to the clipboard.

Other way is to open a required topic, then click the kebab menu located under the profile name and click Copy link:

  1. Open Channels.
  2. Click the channel where a required topic is located.
  3. Click the kebab menu on the topic and click Send to.
  4. In the Send to box that opens, enter a name of the person you want to send a topic to or choose from the suggested account list.
  5. You have the option to add a comment to your message.
  6. Click Send. You should see the notification stating Link sent.

Other way is to open a required topic, then click the kebab menu located under the profile name and click Send to:

Clone a topic

If you ever need to create a duplicate of a topic, there’s no need to do everything manually. Cloning enables you to duplicate a topic, copying over most information from a topic like the Subject and Description fields and more.

In the cloning process, the following information from the original topic is automatically cloned:

  • Topic name
  • Topic description
  • Type
  • Header
  • Attachments
  • Channel
  • Related topics

Additionally, all publishing settings are saved.

To clone a topic:

  1. Open Channels.
  2. Click the channel where a required topic is located.
  3. Click the kebab menu located under the profile name and then CloneTopic:

  4. Confirm that you want to clone the topic, click YES in the modal window.

Keep in mind, the prefix Copy is automatically added to the Name of a cloned topic.

All cloned topics are saved as drafts and stored under Unpublished section:

You can remove the Copy prefix, add additional information, or publish a cloned topic by clicking Edit:

Other way is to click the kebab menu icon and then Edit:

Like a topic

  1. Open Channels.
  2. Click the channel where a required topic is located.
  3. Click the like button on the topic and it will turn red, confirming that you've liked the post.

Customize the display of topics

There are 3 modes to display topics in a channel: Grid, Tile, Table.

  1. Open Channels.
  2. Click the channel where a required topic is located.
  3. Click the following icon and select a required mode:

Move a topic to trash

  1. Open Channels.
  2. Click the channel where a required topic is located.
  3. Click the kebab menu on the topic and then Move to trash. You should see the notification stating Move to trash.

Other way is to open the topic you want to delete. Then click the kebab menu located under the profile name and click Move to trash:

Access a trash

After you move the topic to the trash, it will be available in the "Trash" list. To access it:

  1. Click the avatar icon at the top right.
  2. From the drop-down menu that opens, select Trash.
  3. Click Topics tab. You'll see a list of topics moved to the trash.

Restore a topic moved to trash

  1. Click the avatar icon at the top right.
  2. From the drop-down menu that opens, select Trash.
  3. Click Topics tab. You'll see a list of topics moved to the trash.
  4. Use the search field to search for the topics you want to restore.
  5. Click the kebab menu and then Restore Topic menu option that appears:

  6. You should see the notification stating Topic Restored. The topic should be available on the channel detail page.

Delete a topic

Deleting a topic is permanent, so make sure that you proceed with caution.

  1. Click the avatar icon at the top right.
  2. From the drop-down menu that opens, select Trash.
  3. Click Topics tab.
  4. Use the search field to search for the channel you want to delete permanently.
  5. Click the kebab menu and click Delete Topic Completely.

  6. When prompted, tap YES to confirm that you want to delete a topic.