VNCsocial FAQ¶
General Information¶
Q: What is VNCsocial?
A: VNCsocial is a secure internal communication tool for coworkers to stay connected by posting short messages. Posts can include text, images, videos, and links. They appear on your profile, are sent to your followers, and are searchable within VNCsocial.
Q: How do I access VNCsocial?
A: VNCsocial is available via the Social tab in VNCtalk. Once inside, you can post, like, reply to, bookmark, or repost messages. All activity appears in a chronological stream.
Q: What is a post?
A: A post is any message shared on VNCsocial. It can include text, links, images, or videos.
Q: What is a repost?
A: A repost is when you share someone else's post with your own followers.
Q: How do I upload a picture to a post?
A: Uploading an image works the same way as adding text. Simply click the image icon when creating your post.
Q: Can I edit a post after publishing it?
A: No, posts cannot be edited once they are published.
Q: How can I customize my posts?
A: While creating a post, you can apply formatting like bold, italic, underline, and strikethrough. You can also insert:
- Hyperlinks
- Images
- Videos
- Code blocks
To format your text, refer to the "Use Rich Text Format", for a step-by-step guide.
Q: Who can see my posts?
A: Any registered user who follows you will see your updates.
Subscriptions¶
Q: What does it mean to follow someone on VNCsocial?
A: Following someone means you've chosen to subscribe to their VNCsocial updates. When you follow someone, every time they post a new message, it will appear on your Stream.
Q: How do I find people to follow?
A: Once you have registered, you can search for people by username.
Q: How do I know who I am following?
A: After you click or tap the Follow button on someone's profile, you're following them. See a list of people you're following by clicking Subscriptions on your home page's sidebar.
Q: How do I know who is following me?
A: VNCsocial sends you a notification when someone new follows you. You can also check your followers in the Subscriptions section.
Q: Once I start following someone, can I stop?
A: Yes. You can unfollow other accounts at any time. VNCsocial does not send a notification when you unfollow someone.
Q: Can I remove someone from following me?
A: No, you cannot remove the account from following you.
Q: Can I restrict who follows me, or sees my updates?
A: No, you cannot. Anyone within your organization can follow you.
Replies¶
Q: What are replies?
A: A reply is a response to another post and is one of the easiest ways to join in a conversation. You can view the posts you've replied to from your profile page by clicking the Replies tab.
Q: How to reply to someone's post?
A: Click or tap the reply icon 
on another person's post to reply to it. Refer to the "Reply to a post", for a step-by-step guide.
Analytics¶
Q: How can I use VNCsocial Analytics?
A: You can use Social insights to learn more about your account’s followers and performance. For example:
- See how people engage with your posts during a specific period.
- Compare your Social activity and followers, and see how they trend over time.
- Get a detailed view of the reactions your posts receive.
Refer to the View account insights section for more information.