Communication Tools

VNCtalk (Group chats)

Edit a group chat

There are 2 ways to edit a group chat.

Way 1. Clicking the group chat name.

1. On the VNCdirectory homepage, click Directory.
2. In the left navigation bar, click Group chats.
3. Click a required group chat.
4. At the top, click Edit.
5. Edit the group chat information.
6. Click SAVE.

Way 2. Using the checkbox.

1. On the VNCdirectory homepage, click Directory.
2. In the left navigation bar, click Group chats.
3. Check the box next to the group chat you want to edit.
4. Click the right mouse button anywhere in the area of the selected group chat. From the drop-down menu that opens, select Edit.
5. Edit the group chat information.
6. Click SAVE.

Archive a group chat

1. On the VNCdirectory homepage, click Directory.
2. In the left navigation bar, click Group chats.
3. Check the box next to the chat you want to archive.
4. At the top, click Archive.
5. When prompted, click Yes to confirm that you want to archive the chat.

Filter group chats

You can filter group chats by author, histiry lenght, members, name, date, and other options.

1. On the VNCdirectory homepage, click Directory.
2. In the left navigation bar, click Group chats.
3. Click the plus icon next to Filters.
4. Select the filter you want to apply.
5. After setting filters, click APPLY to filter the group chats.
6. Click CLEAR to return to default filter.

Import new chats

You can import group chats from VNCtalk to VNCdirectory.

1. On the VNCdirectory homepage, click Directory.
2. In the left navigation bar, click Group chats.
3. At the top, click + Import new chats.

You should see the notification stating "New group chats imported successfully".

VNCchannels

VNCchannels management space allows users with administrative rights to view a list of channels and topics in their organization and take action on them from a central dashboard.

Admins can view the following information:

• The name of the channel
• The number of members in the channel
• The number of topics in the channel
• The date the channel was created
• The date the channel was updated

Admins can take the following actions:

• Add members
• Rename a channel
• Edit the channel description
• Convert a channel to private
• Archive or unarchive a channel
• Delete a channel
• Manage topics

Edit a channel

There are 2 ways to edit a channel.

Way 1. Using the "Edit" option.

1. On the VNCdirectory homepage, click Directory.
2. In the left navigation bar, click VNCchannels.
3. Go to the VNCchannels tab.
4. Click the kebab menu icon next to the channel you want to edit.
5. Select Edit.
6. Update the channel information.
7. Click SAVE.

Way 2. Going to the Overview channel page.

1. On the VNCdirectory homepage, click Directory.
2. In the left navigation bar, click VNCchannels.
3. Go to the VNCchannels tab.
4. Click the channel you want to edit.
5. At the top, click Edit.
6. Update the channel information.
7. Click SAVE.

Add a member to a channel

1. On the VNCdirectory homepage, click Directory.
2. In the left navigation bar, click VNCchannels.
3. Go to the VNCchannels tab.
4. Click the channel you want to edit.
5. At the top, click Members.
6. Click + New member.
7. Under the Search for user or group section, check the box next to the user you want to add to the channel.
8. Under the Roles section, check the box next to the role you want to assign to the user.
9. Click ADD.

Change a role for a member

1. On the VNCdirectory homepage, click Directory.
2. In the left navigation bar, click VNCchannels.
3. Go to the VNCchannels tab.
4. Click the channel you want to edit.
5. At the top, click Members.
6. Click the pencil icon next to the user you want to change a role.
7. Select a required role for use: Channel Moderator or Channel Participant.
8. Click SAVE.

Delete a member from a channel

1. On the VNCdirectory homepage, click Directory.
2. In the left navigation bar, click VNCchannels.
3. Go to the VNCchannels tab.
4. Click the channel you want to edit.
5. At the top, click Members.
6. Click the trash bin icon next to the user you want to delete from the channel.

Archive a channel

There are 2 ways to archive a channel.

Way 1. Using the "Archive" option.

1. On the VNCdirectory homepage, click Directory.
2. In the left navigation bar, click VNCchannels.
3. Go to the VNCchannels tab.
4. Click the kebab menu icon next to the channel you want to archive.
5. Select Archive.
6. When prompted, click Yes confirming that you want to archive the channel.

Way 2. Going to the Overview channel page.

1. On the VNCdirectory homepage, click Directory.
2. In the left navigation bar, click VNCchannels.
3. Go to the VNCchannels tab.
4. Click the channel you want to archive.
5. At the top, click Archive.
6. When prompted, click Yes confirming that you want to archive the channel.

To find the archived channel:

1. Under the Filters section, click the plus icon and then select Archived.
2. Click APPLY.

Unarchive a channel

There are 2 ways to unarchive a channel.

Way 1. Using the "Unarchive" option.

1. On the VNCdirectory homepage, click Directory.
2. In the left navigation bar, click VNCchannels.
3. Go to the VNCchannels tab.
4. Under the Filters section, click the plus icon and then select Archived.
5. Click APPLY.
6. Click the kebab menu icon next to the channel you want to unarchive.
7. Select Unarchive.

Way 2. Going to the Overview channel page.

1. On the VNCdirectory homepage, click Directory.
2. In the left navigation bar, click VNCchannels.
3. Go to the VNCchannels tab.
4. Under the Filters section, click the plus icon and then select Archived.
5. Click APPLY.
6. Click the channel you want to unarchive.
7. At the top, click Unarchive.
8. When prompted, click Yes confirming that you want to unarchive the channel.

Delete a channel

There are 2 ways to unarchive a channel.

Way 1. Using the "Delete" option.

1. On the VNCdirectory homepage, click Directory.
2. In the left navigation bar, click VNCchannels.
3. Go to the VNCchannels tab.
4. Click the kebab menu icon next to the channel you want to archive.
5. Select Delete.
6. When prompted, click Yes confirming that you want to delete the channel.

Way 2. Going to the Overview channel page.

1. On the VNCdirectory homepage, click Directory.
2. In the left navigation bar, click VNCchannels.
3. Go to the VNCchannels tab.
4. Click the channel you want to delete.
5. At the top, click Delete.
6. When prompted, click Yes confirming that you want to delete the channel.

Topics

Admins can view the following information:

• The name of the topic
• The number of members that are subscribed to the topic
• The channel where the topic is created for
• The date the topic was created
• The date the topic was updated

Admins can take the following actions:

• Archive or unarchive a topic
• Mark a topic ad read/ unread
• Delete a topic

Archive a topic

1. On the VNCdirectory homepage, click Directory.
2. In the left navigation bar, click VNCchannels.
3. Go to the Topics tab.
4. Click the kebab menu icon next to the topic you want to archive.
5. Select Archive.
6. When prompted, click Yes confirming that you want to archive the topic.

To find the archived topic:

1. Under the Filters section, click the plus icon and then select Archived.
2. Click APPLY.

Unarchive a topic

1. On the VNCdirectory homepage, click Directory.
2. In the left navigation bar, click VNCchannels.
3. Go to the Topics tab.
4. Under the Filters section, click the plus icon and then select Archived.
5. Click APPLY.
6. Click the kebab menu icon next to the topic you want to unarchive.
7. Select Unarchive.

Mark a topic as read

1. On the VNCdirectory homepage, click Directory.
2. In the left navigation bar, click VNCchannels.
3. Go to the Topics tab.
4. Click the kebab menu icon next to the topic you want to archive.
5. Select Read.

Delete a topic

1. On the VNCdirectory homepage, click Directory.
2. In the left navigation bar, click VNCchannels.
3. Go to the Topics tab.
4. Click the kebab menu icon next to the topic you want to archive.
5. Select Delete.
6. When prompted, click Yes confirming that you want to delete the topic.