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VNCdirectory FAQ

General Information

Q: How can VNCdirectory track and manage user activity across VNClagoon applications?
A: VNCdirectory helps manage user activity by keeping all user accounts, roles, and permissions centralized. This makes it easier for admins to monitor and manage access across VNClagoon applications.

Q: How can I organize users in VNCdirectory for big organizations?
A: To organize users in VNCdirectory for big organizations, you can:

  • Use Sub-Organizations: Group users by departments or regions.
  • Leverage Groups and Roles: Create role-based groups to manage permissions.
  • Use Hierarchical Roles: Set up parent roles that inherit permissions from child roles.
  • Assign Granular Permissions: Control access at the group or sub-organization level.
  • Synchronize Regularly: Keep user data up to date by integrating with external directory services.

Advanced Features

Q: How can VNCdirectory integrate with external directory services for managing user accounts?
A: VNCdirectory integrates with LDAP for user management. This integration allows you to:

  • Sync user data: Import and manage user accounts, groups, and roles from an LDAP directory to ensure consistency across systems.
  • Centralize authentication: Use LDAP as the authentication source, allowing users to log in with a single set of credentials across VNClagoon applications.
  • Simplify user provisioning: New users can be automatically created and assigned roles based on the data from the LDAP directory.

This integration streamlines user management and ensures that user information is consistent across the VNClagoon suite.

Q: How can I integrate a third-party two-factor authentication system that’s not listed in the default options?
A: To integrate an unsupported third-party 2FA system, you can use VNCdirectory’s API and authentication modules. The process generally involves:

  • Configuring the external 2FA system to function as an authentication provider.
  • Using VNCdirectory’s API to manage the authentication process.
  • Setting up middleware to enable communication between VNCdirectory and the 2FA provider for secure token validation.

Check your 2FA provider's documentation for compatibility and detailed integration steps.