Skip to content

VNCtalk Web/Desktop Client User Manual

Updated till 3.1.3 version

Getting started

Install VNCtalk Desktop Client

The download and installation of desktop clients are the same for all VNCproducts. Refer to the "VNClagoon Desktop Client Installation" section, for a step-by-step guide.

Create an account

If you create a new account in VNCtalk Desktop Client, ensure that you are using the proper URL. For this, click "Change server URL" on the login page, enter the appropriate URL, and click "Change".

  1. Click Create new account:

  2. Fill in all necessary information. First name, last name, email address and password are required.

  3. Click Register. You should receive the notification email containing a link to activate your account:

  4. Check your email address and confirm your registration.

  5. Enter your credentials in the labeled fields and click LOGIN:

  6. Review "Terms of Use" and click Accept at the bottom.

  7. Choose VNCtalk from the VNClagoon start screen:

Change the profile photo

  1. Click the profile icon:

  2. Click Profile and click the camera icon:

  3. Click Select An Image and select required photo or picture.

  4. Click Use.

Edit the profile information

There are 2 ways to edit the profile information:

  • using Profile option;
  • using Change user info option.

Way 1 - using "Profile" option:

  1. Click the profile icon:

  2. Click Profile and click the pencil icon at the bottom.

  3. Edit the information and save the changes by clicking the check mark at the bottom.

Way 2 - using "Change user info" option:

  1. Click the profile icon:

  2. Click Change user info and edit the profile information.

  3. Click UPDATE.

Check the application version

  1. Click the profile icon:

  2. Navigate to Help -> App info.

Contact VNC Service Desk

If you face any issues with your VNC Software or want to report a bug or feature request, you contact the VNC Service Desk.

  1. Click the profile icon:

  2. Navigate to Help -> VNC service desk.

  3. Click Visit VNC service desk:

Access User Manual

There are the links to the documentation inside VNCtalk.

  1. Click the profile icon:

  2. Navigate to Help -> User Manual.

  3. Click required document:

Access "Terms of use"

  1. Click the profile icon:

  2. Navigate to Help -> Terms of use.

Access "Data Privacy Policy"

  1. Click the profile icon:

  2. Navigate to Help -> Data Privacy.

Go to other VNC products

You can go to another VNC product from VNCtalk if you have the subscription for the product. It means that you do not need to open the product URL in a browser and enter your credentials to login.

  1. Click the bento menu:

    You should see the following, for example:

    You should see only the products you are subscribed to.

  2. Click required product and you should be redirected to this product.

Log out

  1. Click the profile icon:

  2. Click Logout.

  3. Confirm that you want to log out, click LOG OUT:

Global settings

Customize the language

It is possible to set 3 languages: English, German, and French.

  1. Click the profile icon:

  2. Navigate to Settings -> Global Settings.

  3. Select required language from Language drop-down-menu:

  4. Click Save.

Enable/disable "Send message with ENTER" option

If you enable "Send message with ENTER" option, you will be able to send messages with Enter key.

  1. Click the profile icon:

  2. Navigate to Settings -> Global Settings.

  3. Switch on or off "Send message with ENTER" toggle:

  4. Click Save.

Enable/disable "Add date stamp along with time stamp" option

If you enable "Add date stamp along with time stamp" option, you will be able to add a date to time stamp on messages. Thus, a message should look as follows, for example:

  1. Click the profile icon:

  2. Navigate to Settings -> Global Settings.

  3. Switch on or off Add date stamp along with time stamp toggle:

  4. Click Save.

Enable/disable the global mute

If you enable the global mute, you will mute all notifications within the application.

To enable the global mute click the microphone icon:

You should see the following:

To disable the global mute click the microphone again.

Enable/disable "Allow screen share preview for the presenter" option

By default, the option is disabled. In this case if you share your screen, you will see the following on your screen:

If you enable the option, you will see that part of your screen, which you share, on your screen.

  1. Click the profile icon:

  2. Navigate to Settings -> Global Settings.

  3. Switch on or off Allow screen share preview for the presenter toggle:

  4. Click Save.

Notification and sound settings

The following options have not been implemented yet:

Customize the incoming call ringtone

  1. Click the profile icon:

  2. Navigate to Settings -> Notification & Sound.

  3. Select required ringtone from Select ringtone drop-down menu. The menu is visible only in case Enable sounds toggle is switched on:

    w

  4. Click the play button to listen to the selected ringtone:

  5. Click Save.

Customize "Sticky notifications" option

"Sticky notifications" option does not work in Firefox browser.

"Sticky notifications" option suggests 3 setting variants:

  • No notifications - if you select this variant, you will not see a message notification in a browser when someone sends you a message;

  • Show non sticky notifications - if you select this variant, you will see a message notification in a browser when someone sends you a message, but the notification will disappear in some time;

  • Show sticky notifications - if you select this variant, you will see a message notification in a browser when someone sends you a message and the notification will be visible until you click it or close it.

  • Click the profile icon:

  • Navigate to Settings -> Notification & Sound.

  • Select required option from Sticky notifications drop-down menu and click Save.

Customize the email notifications

You can receive email notifications to alert you about new message(s). The email notifications suggest 2 setting variants:

  • Email notifications period - allows to select the time period for the notifications;

  • Email Notifications repeats - allows to select the notifications repeats.

  • Click the profile icon:

  • Navigate to Settings -> Notification & Sound.

  • Customize Email notifications period and Email Notifications repeats drop-down menus:

  • Click Save.

Audio and video settings

Customize audio/video settings

  1. Click the profile icon:

  2. Click Audio/Video settings. You should see the following options, for example:

  3. Customize the settings in AUDIO section:

    • Input - the drop-down menu may suggest the types of input devices in case you have some external headphones connected. For example, if you use a laptop and you do not have some external headphones connected, the laptop microphone will be used for the input sound. In this case only Default option is available in the drop-down menu. But if you connect the external headphones, you will be able to select them from the drop-down menu.
    • Level - allows to check that your sound and microphone work properly. Just say something and you should see the following:

    • Output - the drop-down menu may suggest the types of output devices in case you have some external headphones connected. For example, if you use a laptop and you do not have some external headphones connected, the laptop microphone will be used for the output sound. In this case only Default option is available in the drop-down menu. But if you want to use your headphones, you can connect them and select them from the drop-down menu.
  4. Customize the settings in VIDEO section. The drop-down menu may suggest the types of cameras in case you have some external camera connected. For example, if you use a laptop and without some external camera connected, the laptop camera will be used when you have a video call/meeting. But if you connect some external camera, you will be able to select it from the drop-down menu.

  5. Click Save.

Security and privacy settings

"Enable 2 Factor Authentication" and "Enable OMEMO Encryption" options have not been implemented yet.

Enable/disable the status of delivered message(s)

The status of delivered messages allows you to see if your message has been delivered or not. Visually it looks like this:

  1. Click the profile icon:

  2. Navigate to Settings -> Security & Privacy.

  3. Switch on or off Enable receipts toggle:

  4. Click Save.

Enable/disable "Inform about typing" option

If you enable "Inform about typing" option, other users will be able to see if you are typing a message at the moment.

  1. Click the profile icon:

  2. Navigate to Settings -> Security & Privacy.

  3. Switch on or off Inform about typing toggle:

  4. Click Save.

Enable/disable "Publish profile user data" option

If you enable "Publish profile user data" option, other users will be able to see your profile data.

  1. Click the profile icon:

  2. Navigate to Settings -> Security & Privacy.

  3. Switch on or off Publish profile user data toggle:

  4. Click Save.

Enable/disable "Publish last activity" option

If you enable "Publish last activity" option, other users will be able to see when you were online last time.

  1. Click the profile icon:

  2. Navigate to Settings -> Security & Privacy.

  3. Switch on or off Publish last activity toggle:

  4. Click Save.

Enable/disable Two-Factor Authentication

Two-factor authentication (2FA) allows you to add an extra level of security to your account. Besides using your login and password, enabling 2FA requires you to enter a one-time password code every time you log into your account. The code is automatically generated by an application on your phone.

  1. Download an authenticator application on your phone. We recommend Google Authenticator for Android and iOS users.
  2. Go to VNCcontact+.
  3. Open General Settings -> Enable 2 factor Authentication.
  4. Scan the QR code with your authenticator application on your phone.
  5. Enter the six-digit code from the application and press Save.

That's it! two-factor authentication is now enabled.

Features settings

"Enable keyboard on mobile" option does not work for Web/Desktop Client. "Enable Channels", "Enable Broadcasts", "Enable Whiteboard", "Enable MCB" options are available only for users with the admin rights.

Enable/disable Rich Text Format

If you enable Rich Text Format, you will have the toolbar with icons for editing and formatting a text. With Rich Text Format , you can include images, links, emojis, audio and video as well as text.

  1. Click the profile icon:

  2. Navigate to Settings -> Features.

  3. Switch on or off Enable RTF editor toggle:

  4. Click Save.

Appearance settings

Customize the theme

There are 3 themes in the application: "Purple", "Orange", and "VNCtalk".

  1. Click the profile icon:

  2. Navigate to Settings -> Appearance.

  3. Select required theme and click Save.

Customize the font size

You can customize messages font size:

  1. Click the profile icon:

  2. Navigate to Settings -> Appearance.

  3. Customize the font size using the slider:

  4. Click Save.

Chats/group chats

All operations, described in this section, are available if "Chat" tab is selected:

Start a chat

There are 4 ways to start a chat:

  • using New chat button;
  • using Chat button next to required user;
  • clicking required user;
  • clicking Chat tab on "Profile Information" screen.

Way 1 - using "New Chat" button:

  1. Click the plus icon:

  2. Click New chat:

  3. Select required user from the list or search for him/her using the search field.

Way 2 - using "Chat" button next to required user:

  1. Click the notebook icon:

  2. Click the users icon:

  3. Search required user from the list or use the search field for it.

  4. Hold the pointer over the user and click the hamburger menu next to the user:

  5. Click Chat:

Way 3 - clicking required user:

  1. Click the notebook icon:

  2. Click the users icon:

  3. Search required user from the list or use the search field for it.

  4. Click the user. Or you can click the user's avatar icon

    And then click the message icon:

Way 4 - clicking "Chat" tab on "Profile Information" screen:

  1. Click the notebook icon:

  2. Click the users icon:

  3. Search required user from the list or use the search field for it.

  4. Click the user's avatar:

    And then click the avatar again again:

  5. Click Chat:

    You should be redirected to VNCtalk.

Check a user's profile information

Each user has the following profile information, for example:

  • 1 - buttons that launch some actions in a corresponding VNC product:
Button Action
Chat Redirects to VNCtalk and starts a chat with a user.
Audio call Redirects to VNCtalk and starts an audio call with a user.
Video call Redirects to VNCtalk and starts a video call with a user.
Email Redirects to VNCmail and opens a form to compose an email.
New task Redirects to VNCtask and opens a form to create a task for a user.
New ticket Redirects to VNCproject and opens a form to create a ticket.

These buttons availability depends on a VNC product a user is subscribed to. For example, if the user does not have a subscription for VNCproject, there will not be "New ticket" button.

  • 2 - tabs with a contact information. The data accessible via these tabs depends on your role within your organization:
Tab Information
Contact Info Displays basic information with address, email, website, phone, time zone, language, skills and interests.
HR Data Displays different HR data, such as weekly working hours, private contact and address data, date of birth, payment mode and hourly rate. The data displayed under HR Data is imported from VNCdirectory.
Account details Displays identity management and access / permission management data, such as the role of a team member, account settings, assigned projects and further information. The information is managed in VNCdirectory.
Recent activity Displays your recent communication with a contact. This gives a great overview about your relationship with the contact, form of contact, sent messages, frequency.
  • 3 - tabs that contain the information about your recent activities in other VNC products:
Tab Description
All Contains your recent activities in VNCtalk and VNCmail.
Chats Contains your recent activities in VNCtalk.
Calls Contains your recent activities in VNCtalk.
Emails Contains your recent activities in VNCmail.
  1. Click the notebook icon:

  2. Click the users icon:

  3. Select required user from the list.

  4. Hold the pointer over the user and click the hamburger menu next to the user:

  5. Click User's profile:

Compose an email for a user

  1. Click the notebook icon:

  2. Click the users icon:

  3. Select required user from the list.

  4. Click the user's avatar:

  5. Click the envelope icon:

    You should be redirected to VNCmail.

Create a task for a user

You can create a task for a user in case if the user has the subscription for VNCtask.

  1. Click the notebook icon:

  2. Click the users icon:

  3. Select required user from the list.

  4. Click the user's avatar:

  5. Click the following icon:

    You should be redirected to VNCtask.

Create a ticket for a user

You can create a ticket for a user in case if the user has the subscription for VNCproject.

  1. Click the notebook icon:

  2. Click the users icon:

  3. Select required user from the list.

  4. Click the user's avatar:

  5. Click the following icon:

    You should be redirected to VNCproject.

Start a group chat

  1. Click the plus icon:

  2. Click New group chat:

  3. Enter the name to Group chat name field. If you want to upload a profile icon, click the following icon:

    Additionally, you can enter the group chat description to Group chat description field.

  4. To add users to the chat, click the users icon:

  5. Select a role for users in the group chat by clicking Moderator, Participant, Audience:

  6. Click required users or use the search field to find them and then click them. Click Select.

  7. Customize the following options in Privacy block:

  8. Switch on E2E Encryption toggle or leave it by default.

  9. To add a tag, just enter a tag name to Tag field and click Enter.
  10. Finally click Start. You should see the created group chat in the chats list, for example:

Add a group chat to "Favorite" list

  1. Hold the pointer over required group chat and click the kebab menu:

  2. Click Add to favorites:

    The group chat will be visible not only in the chats list, but also you will see it if you click favorites:

Remove a group chat from "Favorite" list

  1. Hold the pointer over required group chat and click the kebab menu:

  2. Click Remove from Favorites:

    The group chat will be visible only in the chats list.

Pin/unpin a chat

Some chats deserve to be prioritized and viewed at a glance.

The pin chat feature allows you to pin specific chats to the top of your chats list so you can quickly find them. You can select multiple chats to pin at once.

Pin a chat

  1. Select the chat you want to pin.
  2. Click the kebab menu, then click Pin chat.

Unpin a chat

  1. Select the pinned chat.
  2. Click the kebab menu, then click Unpin chat.

Change a group chat avatar

  1. In a group chat, click a group chat drop-down menu. Then click Chat info:

  2. Click the pencil icon:

  3. In the modal window, hover your mouse pointer over the current image, click it and select the required picture:

  4. Click Apply. You should see the following notification in the chat, for example:

    Mia Chesterfield has updated the group photo

Leave a group chat

In a group chat, click the drop-down menu and click Leave conversation:

If you are the group chat owner, you should select a new owner:

If you are a participant - just confirm that you want to leave the conversation.

Close a group chat conversation

In a group chat, click the drop-down menu and click Close conversation:

You have 2 options here:

  • if you want to leave the conversation and save the group chat - click SAVE;
  • if you want to leave the conversation and delete the group chat - click DELETE.

Rename a group chat

  1. In a group chat, click the drop-down menu and click Chat info:

  2. Click Edit at the bottom and edit the group chat name.

  3. Click Update.

Search in a chat/group chat

There are 4 ways to search in a chat/group chat:

  • using Search this chat option;
  • using the magnifier icon;
  • using the search field;
  • using keyboard shortcuts.

Way 1 - using "Search this chat" option:

  1. Click a chat drop-down menu and click Search this chat:

  2. Enter required request to the field.

  3. To set the time period for the search, click the calendar icon:

  4. Select required date and click APPLY.

Way 2 - using the magnifier icon:

  1. Click the magnifier icon at the bottom:

  2. Enter required request to the field.

  3. To set the time period for the search, click the calendar icon:

  4. Select required date and click APPLY.

Way 3 - using the search field:

Just enter required request to the search field:

The found results are highlighted in blue:

Way 4 - using keyboard shortcuts:

Ctrl+F or Cmd+F keyboard shortcuts open a chat/group chat search screen.

Access images/documents/voice messages/videos/meetings in a chat/group chat

All sent images/documents/voice messages/videos/meetings are stored in "Files" folder.

Click a chat/group chat drop-down menu and click Files:

Here you can find all sent image(s)/document(s)/audio(s)/video(s) - just select required tab: All, Images, Voice Messages, Videos, Docs, and Meetings.

Disable/enable the message notification in a chat/group chat

If you do not want to receive a notification when somebody sends you a message in a particular chat/group chat, you can disable the message notification for this chat/group chat. You can enable the message notification any time you want.

To disable the message notification, open required chat, click the bell icon, and click Mute Notifications:

You should see the following icon:

To enable the message notification, click the bell icon and click Mute Notifications again:

You should see the the bell icon has disappeared:

Disable/enable the sound notification in a chat/group chat

If you do not want to hear a sound notification when somebody sends you a message in a particular chat/group chat,you can disable the sound notification for this chat/group chat. You can enable the sound notification any time you want.

To disable the sound notification, open required chat, click the bell icon, and click Mute Sound:

You should see the following icon:

To enable the sound notification, click the bell icon and click Mute Sound again:

You should see that the bell icon has disappeared:

Disable/enable all notifications in a chat/group chat

You can disable all notifications (message notification, sound notification, incoming calls) for a particular chat/group chat.

To disable all notifications, open required chat, click the bell icon and click Mute Everything:

You should see the following icon:

To enable all notifications, click the bell icon and click Mute Everything again.

Mute/unmute incoming calls in a chat/group chat

To mute incoming calls, open required chat, click the bell icon and click Mute Incoming Calls:

You should see the following icon:

To unmute incoming calls, click the bell icon and click Mute Incoming Calls again.

Enable E2E encryption in a chat/group chat

Only the Moderator can enable E2E encryption in a chat/group chat.

There are 2 ways to enable E2E encryption in a chat/group chat:

  • using the kebab menu next to a chat/group chat;
  • using the lock icon in a chat/group chat.

Way 1 - using the kebab menu next to a chat/group chat:

  1. Hold the pointer over required chat/group chat and click the kebab menu next to it:

  2. Click Enable E2E encryption:

    If you open this chat/group chat, you should see that there is a corresponding message, for example:

    Mia Chesterfield enabled E2E encryption for the chat

    And there is the icon of a red lock:

    Also you should see the lock icon on the chat/group chat avatar icon:

Way 2 - using the lock icon in a chat/group chat:

Open required chat/group chat and click the lock icon at the bottom:

If you open this chat, you should see that there is a corresponding message, for example:

Mia Chesterfield enabled E2E encryption for the chat

And there is the icon of a red lock:

Also you should see the lock icon on the chat/group chat avatar icon:

Transfer secure chats

After you login to VNCtalk, your device is registered in the system and assigned an ID. The ID looks as follows, for example: 10161 Mobile Android 2021-02-24. Where:

  • 10161 - is a device ID;
  • Mobile - is a hardware type;
  • Android - is an operating system of a hardware type;
  • 2021-02-24 - is a login date from a device.

You can check the devices ID in your VNCtalk account. For this click the profile icon and navigate to Settings -> Security & Privacy:

Imagine that you enable E2E encryption for a group chat in VNCtalk Web Client. Let's call the group chat "Testing" in this imaginary situation. Then you install VNCtalk Desktop Client and login to the application for the first time. When you open "Testing" group chat, you should see that you cannot read the previous messages because they are encrypted:

Can't decrypt the message - not intended for current device

To read the previous messages, you should transfer them from VNCtalk Web Client into Desktop Client. For this follow the steps below:

  1. Login to VNCtalk on both devices: a device, from which you want to transfer encrypted messages, and a device, to which you want to transfer them.
  2. In VNCtalk on a device, from which you want to transfer messages, click the profile icon:

  3. Navigate to Settings -> Security & Privacy.

  4. Click SELECT CHATS:

  5. Click a chat, from which you want to transfer encrypted messages, and click START at the bottom. You should see the following notification:

    Started discovering nearby devices

  6. Get back to VNCtalk on a device, to which you want to transfer encrypted messages. You should see the following window there:

    Click Accept. You should see the following notification:

    The chats are transferred successfully

    After the transfer is over, you will be able to read the messages, which were encrypted.

Disable E2E encryption in a chat/group chat

Only the Moderator can disable E2E encryption in a chat/group chat.

There are 2 ways to disable E2E encryption in a chat/group chat:

  • using the kebab menu next to a chat/group chat;
  • using the lock icon in a chat/group chat.

Way 1 - using the kebab menu next to a chat/group chat:

  1. Hold the pointer over required chat/group chat and click the kebab menu next to it:

  2. Click Disable E2E encryption:

    You should see a corresponding message in a chat/group chat, for example:

    Mia Chesterfield disabled E2E encryption for the chat

Way 2 - using the lock icon in a chat/group chat:

Open required chat/group chat and click the lock icon at the bottom:

You should see a corresponding message in a chat/group chat, for example:

Mia Chesterfield disabled E2E encryption for the chat

Record a voice message in a chat/group chat

  1. In a chat/group chat, click the microphone icon:

    You should see that the recording has started.

  2. To send the voice message, click the check mark button:

Send a file/picture/photo to a chat/group chat

There are 2 ways to send a file/picture/photo to a chat/group chat:

  • using the clip icon in a chat/group chat;
  • using "drag & drop" method.

Way 1 - using the clip icon in a chat/group chat:

  1. In a chat/group chat, click the clip icon or the camera icon:

  2. Select required file/picture/photo.

Way 2 - using "drag & drop" method:

Drag required file/picture/photo and drop it to the chat/group chat.

Create a VNCpad in a chat/group chat

  1. In a chat/group chat, click the VNCpad icon:

  2. Click Create new pad:

    Or click the plus icon:

  3. Enter the document name and click CREATE.

    After you create the VNCpad, the following icon will appear on a chat/group chat, so all participants will be aware of it:

Rename a VNCpad in a chat/group chat

  1. In a chat/group chat, click the VNCpad icon:

  2. Click the kebab menu on required VNCpad, and click Rename pad:

  3. Enter required name and click UPDATE.

Delete a VNCpad in a chat/group chat

  1. In a chat/group chat, click the VNCpad icon:

  2. Click the kebab menu on required VNCpad and click Delete:

Duplicate a VNCpad in a chat/group chat

This feature is under development.

Create a whiteboard in a chat/group chat

  1. In a chat/group chat, click the whiteboard icon:

  2. Click the plus icon at the top left and enter a whiteboard name, then click Create:

Rename a whiteboard in a chat/group chat

  1. In a chat/group chat, click the whiteboard icon:

  2. Click required whiteboard and click the kebab menu next to the whiteboard:

  3. Click Rename, edit the name, and click Rename.

Delete a message in a chat/group chat

  1. In a chat/group chat, click the kebab menu next to the message, which you want to delete.
  2. Click Delete message:

Mark a message as favorite in a chat/group chat

  1. In a chat/group chat, click the kebab menu next to the message, which you want to mark as favorite.
  2. Click Star message:

    Or click the star icon on a message:

    You should see that the star icon is yellow now:

Unmark a message as favorite in a chat/group chat

  1. Click the kebab menu next to the message, which you want to unmark as favorite.
  2. Click Unstar message:

    Or click the star icon on a message:

Block a user in a chat

There are 2 ways to block a user:

  • using Block user option in a chat;
  • using the kebab menu next to a chat.

After you block a user, you should see the following icon on the blocked user's avatar:

All blocked users are added to "Blocked" list. To access the list, click the notebook icon:

Then click the tab shown on the screenshot:

Way 1 using "Block user" option in a chat:

Click a chat drop-down menu and click Block user:

Way 2 - using the kebab menu next to a chat:

  1. Hold the pointer over a chat with a user, whom you want to block and click the kebab menu:

  2. Click Block user:

Unblock a user in a chat

There are 4 ways to unblock a user:

  • using Unblock user option in a chat;
  • using the kebab menu next to a chat;
  • using "Blocked" list;
  • using the lock button in a chat.

Way 1 - using "Unblock user" option in a chat:

Click a chat drop-down menu and click Unblock user:

Way 2 - using the kebab menu next to a chat:

  1. Hold the pointer over a chat with a user, whom you want to unblock an click the kebab menu:

  2. Click Unblock user:

Way 3 - using "Blocked" list:

  1. Click the notebook icon:

  2. Click Blocked tab:

  3. Click the lock button next to required user:

Way 4 - using the lock button in a chat:

Open a chat with a blocked user and click the lock button at the bottom.

Archive a chat/group chat

  1. Hold the pointer over a chat/group chat and click the kebab menu:

  2. Click Archive:

    All archived chats/group chats are stored in "Archive" list. To access the list, click the cogwheel icon and click Archive:

    You can unzip or delete archived chats/group chats from "Archive" list anytime.

Unzip an archived chat/group chat

  1. Click the cogwheel icon and click Archive:

  2. Click the button shown on the screenshot:

Delete an archived chat/group chat

  1. Click the cogwheel icon and click Archive:

  2. Click the trash icon next to required chat/group chat:

  3. Confirm that you want to delete the archived chat/group chat - click Delete in the modal window.

Reply to a message in a chat/group chat

  1. Hold the pointer over a message you want to reply to and click the kebab menu:

  2. Click Reply:

    Or click Select:

    Then click the icon shown on the screenshot:

Mention all users in a group chat

To mention all users in a group chat, just enter @all to the message field and click Enter.

Copy a message in a chat/group chat

  1. Hold the pointer over a message you want to copy and click the kebab menu:

  2. Click Copy to clipboard:

    Or click Select:

    Then click the button shown on the screenshot:

Forward a message in a chat/group chat

  1. Hold the pointer over a message you want to forward and click the kebab menu:

  2. Click Forward:

    Or click Select:

    Then click the button shown on the screenshot:

    And select required user or use the search field for searching.

Use Rich Text Format in a chat/group chat

  1. Ensure that Rich Text Format is enabled. Follow the steps from "Enable/disable Rich Text Format" instruction.
  2. Open required chat/group chat and click Rich Text Format icon:

    You should see the following window where you can type a message using Rich Text Format:

Add a user to "Favorite" list

A user, marked as "favorite", are added to "Favorite" list. To access the list, click the notebook icon:

And click the tab, shown on the screenshot:

There are 2 ways to add a user to "Favorite" list:

  • using kebab menu next to a chat with a user;
  • using ALL tab.

Way 1 - using kebab menu next to a chat with a user:

  1. Hold point over a chat with a user, whom you want to add to "Favorite" list and click the kebab menu:

  2. Click Add to Favorites:

Way 2 - using "ALL" tab:

  1. Click the notebook icon:

  2. Click the users icon:

  3. Select required user from the list or use the search field to find the user.

  4. Hold the pointer over the user and click the kebab menu:

  5. Click Add to Favorites:

Remove a user from "Favorite" list

There are 2 ways to remove a user from "Favorite" list:

  • using kebab menu next to a chat with a user;
  • using Favorite tab.

Way 1 - using kebab menu next to a chat with a user:

  1. Hold point over a chat with a user, whom you want to add to "Favorite" list, and click the kebab menu:

  2. Click Remove from Favorites:

Way 2 - using "Favorite" tab:

  1. Click the notebook icon:

  2. Click the tab, shown on the screenshot:

  3. Click the star button next to required user:

Send a message by mail

There are 2 was to send a message by mail:

  • using More option;
  • using Select option.

Way 1 - using "More" option:

  1. In a chat/group chat, hold the pointer over required message and click the kebab menu:

  2. Click More -> Email to a Friend:

  3. Enter an email address to the field and click Enter:

  4. Click Send button:

Way 2 - using "Select" option:

  1. In a chat/group chat, hold the pointer over required message and click the kebab menu:

  2. Click Select:

  3. Click the kebab menu:

  4. Click Email to a Friend:

  5. Enter an email address to the field and click Enter:

  6. Click Send button:

Extend the field for typing a message in a chat/group chat

Just click the icon shown on the screenshot:

Delete a chat/group chat

  1. Hold the pointer over required chat/group chat and click the kebab menu:

  2. Click Remove from Recent:

  3. Confirm that you want to delete the chat - click Delete in the modal window.

Access the list of all the messages where you are mentioned

You can check all the messages, in which you are mentioned, in "Mention" list. To access the list, click @mention tab:

The last message, in which you are mentioned, is in the 1st place in the list.

Access a chat/group chat information

Click a chat/group chat drop-down menu and click Chat info:

There’s a lot you can do in a Chat Info! Click the pencil icon or star icon to update the image or add a group chat to a "Favorite" list. By double-clicking the title, you can edit the group chat name. You can also make an Audio or Video Call, start Screen Share and add participants.

A click on the kebab icon in the participant list allows viewing participant profile information, making an Audio or Video Call, or sending a message.

Hide Chat info with the back button on top of the sidebar.

Add a user to a chat

  1. Click a chat drop-down menu and click Add participants:

    Or you can click the participants icon in a chat:

  2. Search for required users using the search field and click the user.

  3. Enter a chat name to Group name field:

  4. Click Start. You should should see the created group chat in the chats list, for example:

Add a user to a group chat

There are 2 ways to add a user to a group chat:

  • using Participants option;
  • using the participants icon.

Way 1 - using "Participants" option:

  1. Click a group chat drop-down menu and click Participants:

  2. Use the search field to find required user and click him/her. You should see the following notification in the group chat, for example:

Way 2 - using the participants icon:

  1. Click the participants icon in a group chat:

  2. Select a role for a user - Moderator, Participant, Audience.

  3. Select a user from the list or use the magnifier icon for searching. Then click the user.
  4. Click Update. You should see the following notification in the group chat, for example:

Delete a user from a group chat

Only the Moderator can delete a user from group chats.

There are 2 ways to delete a user from a group chat:

  • using Participants option;
  • using the participants icon.

Way 1 - using "Participants" option:

  1. Click a group chat drop-down menu and click Participants:

  2. Hold the pointer over required user and click the trash icon:

Way 2 - using the participants icon:

  1. Click the participants icon:

  2. Click the cross button on required user:

  3. Click Update.

Start a screenshare session

With VNCtalk, share your screen, desktop or other content during a meeting.

Start a screenshare session in a group chat

To start a screenshare session in a group chat:

  1. Click the monitor icon located in the top-right corner.

  2. Select whether you want to start a screenshare session with all users of the group chat or a particular user.

    If you want to start a screenshare session with a particular user, click Selected only tab. Once done, select a required user and click Start.

  3. Choose what you'd like to share: Your Entire Screen, Application Window, or Chrome Tab.

  4. Click Share.

    • All users should see the following notification in the group chat:

    • When users click Accept and the screenshare session is started, you will see a notification banner stating You are sharing your screen now, or whatever you have chosen to share.

    • When the sharing process is ended, you will see a banner notification stating Screen share is disabled.

Also you can open a mini chat while the screenshare session. For this, follow the instructions from "Open a mini chat in a video meeting" subsection.

Start a screenshare session in a chat

  1. Click the monitor icon located in the top-right corner.

  2. Select the appropriate option: Your entire screen, Application Window, or Chrome Tab:

  3. Click Share.

    • The user, with whom you want to share the screen, should see the following notification in their account:

    • When the user clicks Accept and the sharing process is started, you will see a notification banner stating You are sharing your screen now.

    • When the sharing process is ended, you will see a banner notification stating Screen share is disabled.

Also you can open a mini chat while the screenshare session. For this, follow the instructions from "Open a mini chat in a video meeting" subsection.

Start a screenshare session with an external user

You can start a screenshare session with an external user, who does not belong to your organization.

  1. Click the plus icon and choose Screenshare:

  2. Enter the external user's email address to the field and click Enter:

  3. Click the button located at the bottom of the modal window. Once done, you should see the corresponding chat in the chats list for the screenshare session.

  4. Select appropriate option: Your entire screen, Application Window, or Chrome Tab:

  5. Click Share.

    • The external user should receive the following email:

    • The screenshare session will start when the external user clicks Join the Meeting button in the email.

Audio/video calls

Start an audio call

There are 5 ways to start an audio call with a user:

  • using the handset icon in a chat;
  • using the handset icon in a group chat;
  • using the kebab menu next to a chat;
  • using the kebab menu next to a group chat;
  • using ALL tab.

Way 1 - using the handset icon in a chat:

  1. Open a required chat/group chat.
  2. Click the handset icon located in the top-right corner.

Way 2 - using the handset icon in a group chat:

  1. Open required group chat and click the handset icon located in the top-right corner.

  2. Select whether you want to start an audio call with all users of the group chat or a particular user.

    If you want to start an audio call with a particular user, click the "Selected only" tab and select a required user.

  3. Click Start.

Way 3 - using the kebab menu next to a chat:

  1. Hold the pointer over required chat and click the kebab menu .

  2. From the drop-down menu that opens, select Voice call .

Way 4 - using the kebab menu next to a group chat:

  1. Hold the pointer over required chat and click the kebab menu .

  2. From the drop-down menu that opens, select Voice call .

  3. Select whether you want to start an audio call with all users of the group chat or a particular user.

    If you want to start an audio call with a particular user, click the "Selected only" tab and select a required user.

  4. Click Start.

Way 5 - using "ALL" tab:

  1. Click the notebook icon located in the top-right corner.

  2. Click the users icon .

  3. Select required user from the list or use the search field to find the user.

  4. Hold the pointer over the user and click the kebab menu .

  5. Click Voice call. Alternatively, you can click the user's avatar and then click the handset icon .

Accept/decline an audio call

If you receive an incoming call, you can click:

  • to accept the call.

  • to decline the call.

If you miss an audio call, you should see the following notification in a chat/group chat:

Start a video call

There are 5 ways to start a video call with a user:

  • using the camera icon in a chat;
  • using the camera icon in a group chat;
  • using the kebab menu next to a chat;
  • using the kebab menu next to a group chat;
  • using ALL tab.

Way 1 - using the camera icon in a chat:

  1. Open a required chat.
  2. Click the camera icon

Way 2 - using the camera icon in a group chat:

  1. Open required group chat and click the camera icon

  2. Select whether you want to start a video call with all users of the group chat or a particular user.

    If you want to start a video call with a particular user, click the "Selected only" tab and select a required user.

  3. Click Start.

Way 3 - using the kebab menu next to a chat:

  1. Hold the pointer over required chat and click the kebab menu .

  2. From the drop-down menu that opens, select Video call.

Way 4 - using the kebab menu next to a group chat:

  1. Hold the pointer over required chat and click the kebab menu .

  2. From the drop-down menu that opens, select Video call.

Way 5 - using "ALL" tab:

  1. Click the notebook icon located in the top-right corner.

  2. Click the users icon .

  3. Select a required user from the list or use the search field to find the user.

  4. Hold the pointer over the user and click the kebab menu .

  5. Click Video call. Alternatively, you can click the user's avatar and click the camera icon .

Accept/decline a video call

If you receive an incoming call, you can click:

  • to accept the video call with the enabled camera.

  • to accept the call with the disabled camera.

  • to decline the call.

If you miss a video call, you should see the following notification in a chat/group chat:

Record a video/audio call

To record a video/audio call, follow the instructions from "Record a video meeting" subsection.

Rejoin an active audio/video call

To rejoin an active audio/video call, follow the instructions from "Rejoin an active video meeting" subsection.

Customize the background in a video call

  1. At the upper-right corner of the video call window, click the cogwheel icon .
  2. From the drop-down menu that opens, select Background Settings.
  3. Click on an image to select the desired virtual background.
  4. Click Save.

View Speaker Statistics

The Speaker statistics feature allows you to gauge how long each user is speaking during an audio or video call.

  1. While you're in a meeting, click the cogwheel icon and select Speaker stats from the drop-dowm menu.

  2. The table shows the information on how long each participant of the meeting is speaking.

Switch to floating video view

The floating video window allows you to minimize the main video window while keeping the video on top of other applications you have open. You can move the window around your screen as needed.

  1. Click on the chats icon located in the bottom right corner.

  2. Once in a mini-window view, you can change the video window state from rectangle to circle. To do that click on the icon at the top-right corner. Click the icon again to return to the previous state.

  3. While in this mode, you can also easily mute/unmute yourself or turn on/off your video by clicking the and buttons accordingly.

  4. Click in the control bar for options to add participants, start recording, mute all, or turn off all cameras.

  5. Hover your mouse pointer over the floating video window. Holding down the left mouse button on the icon allows you to move the window around the screen.

  6. Double-click on an empty area of the floating video window to return to the full window.

Channels

As for channels instructions, refer to the following documentation:

Broadcasts

VNCtalk Broadcast is a fast way to inform individual participants or defined groups and recipient lists about events of any kind. You can just write a broadcast message and everyone in the selected group will be informed immediately. If someone wants to answer to your broadcast or has a question, a 1:1 chat with the creator of the broadcast will automatically be created.

All operations, described in this section, are available if "Broadcast" tab is selected:

Create a broadcast

It is possible to create a broadcast with minimum 2 users. Also you can add a group chat participants to a broadcast.

  1. Click the plus icon:

  2. Click New broadcast:

  3. Enter a broadcast name to Broadcast Title field. Search for required participants using the search field or select required group chat. Click the button shown on the screenshot:

    You can check the created broadcast in Broadcast tab:

Delete a broadcast

  1. Hold the pointer over required broadcast and click the kebab menu:

  2. Click Remove from Recent:

  3. Confirm that you want to delete the broadcast - click Delete in the modal window.

Close a broadcast

Click a broadcast drop-down menu and click Close Conversation:

You have 2 options here:

  • if you want to leave a conversation and save a group chat - click SAVE;
  • if you want to leave a conversation and delete a group chat - click DELETE.

Disable/enable the message notification in a broadcast

The instruction to disable/enable the message notification in a broadcast is the same as for a chat/group chat. So, refer to "Disable/enable the message notification in a chat/group chat" instruction, but perform the steps with required broadcast.

Disable/enable the sound notification in a broadcast

The instruction to disable/enable the sound notification in a broadcast is the same as for a chat/group chat. So, refer to "Disable/enable the sound notification in a chat/group chat" instruction, but perform the steps with required broadcast.

Disable/enable all notifications in a broadcast

The instruction to disable/enable all notifications in a broadcast is the same as for a chat/group chat. So, refer to "Disable/enable all notifications in a chat/group chat" instruction, but perform the steps with required broadcast.

Mute/unmute incoming calls in a broadcast

The instruction to mute/unmute incoming calls in a broadcast is the same as for a chat/group chat. So, refer to "Mute/unmute incoming calls in a chat/group chat" instruction, but perform the steps with required broadcast.

Send a file/picture/photo to a broadcast

The instruction to send a file/picture/photo to a broadcast is the same as for a chat/group chat. So, refer to "Send a file/picture/photo to a chat/group chat" instruction, but perform the steps with required broadcast.

Use Rich Text Format in a broadcast

The instruction to use Rich Text Format in a broadcast is the same as for a chat/group chat. So, refer to "Use Rich Text Format in a chat/group chat" instruction, but perform the steps with required broadcast.

Search in a broadcast

The instruction to search in a broadcast is the same as for a chat/group chat. So, refer to "Search in a chat/group chat" instruction, but perform the steps with required broadcast.

Extend the field for typing a message in a broadcast

The instruction to extend the field for typing a message in a broadcast is the same as for a chat/group chat. So, refer to "Extend the field for typing a message in a chat/group chat" instruction, but perform the steps with required broadcast.

Record a voice message in a broadcast

The instruction to record a voice message in a broadcast is the same as for a chat/group chat. So, refer to "Record a voice message in a chat/group chat" instruction, but perform the steps with required broadcast.

Access images/documents/voice messages/videos/meetings in a broadcast

The instruction to access image(s)/document(s)/audio(s)/video(s) in a broadcast is the same as for a chat/group chat. So, refer to "Access images/documents/voice messages/videos/meetings in a chat/group chat" instruction, but perform the steps with required broadcast.

Send a broadcast news by email

The instruction to send a broadcast news by email is the same as for a chat/group chat. So, refer to "Send a message by mail" instruction, but perform the steps with required broadcast.

Copy a broadcast message

  1. Hold the pointer over required message and click the kebab menu:

  2. Click Copy to clipboard:

Video meetings

There are 3 possible roles in a video meeting:

  • Moderator can: share the screen, create a whiteboard, start a broadcast, send messages to participants, change participants role, remove participants from VNCmeet, add participants with a particular role, remove participants from a group, mute/unmute participants;
  • Participant can: raise a hand, add participants without a role, send a message to participants, mute/unmute participants for himself/herself, share the screen;
  • Audience can: send a message to participants, mute/unmute participants for himself/herself, and add participants without a role.

All operations, described in this section, are available during a video meeting.

Start a video meeting

You can start a video meeting not only with internal users, who are the members of your organization, but also with external users, who do not belong to your organization.

If a user does not answer a call within 1 minute, the call will end automatically and you will receive the notification that a user does not answer. If you miss a video meeting, you should see the following notification in a chat/group chat:

  1. Click the plus icon:

  2. Click Video meeting:

  3. Fill in the following fields:

    • Video meeting name - enter a video meeting name;
    • Video meeting description - if you want you can enter the video meeting description;
    • Password - if you want you can set a password for the video meeting so all the participants will have to enter this password to access the video meeting. You should provide all the participants with this password.
  4. To upload an avatar for the video meeting, click the avatar icon:

    Then click Upload and select required image/photo. Finally, click Done.

  5. To add participants, click the participants icon:

  6. Select required role for participants: Moderator, Participant, or Audience.

  7. To start the video meeting with an internal user, search for required user using the search field and click him/her. To start the video meeting with an external user, enter the user's email address to Search field and click the arrow next to the email address:

    You should see the added user in the list, for example:

  8. Click Select at the bottom.

  9. To schedule the video meeting - click the calendar icon:

    Select a date and time, and click the checkmark.

  10. To add a tag, enter tag name to Tags field and click Enter.

  11. If the video meeting is scheduled, you should click Schedule. In another case, click Start. The scheduled video meeting should be visible in the chats list. The external user should receive the following email, for example:

    The external user can join the video meeting after he/she clicks Join the Meeting button in the email.

Customize video meeting settings

Video meeting settings allow to customize:

  • the top and bottom bars in a video meeting. By default, they are always visible during a video meeting. But you can customize them and they will be visible only if you hold the pointer over them;

  • video quality;

  • enable the pop-up window to confirm that you want to leave a video meeting.

  • Click the cogwheel icon and click Video meeting settings:

  • Select required option from Behavior of the top bar:

    • Always show - if you want the top bar to be always visible;

    • Show on mouse over, hide on mouse out - if you want the top bar to appear when you hold the pointer over it and to disappear when you remove the pointer.

  • Select required option from Behavior of the bottom bar:

    • Always show - if you want the bottom bar to be always visible;

    • Show on mouse over, hide on mouse out - if you want the bottom bar to appear when you hold the pointer over it and to disappear when you remove the pointer.

  • If you want to have the pop-up window to confirm that you want to leave a video meeting, switch on Show confirmation box when leaving video conference toggle.

  • Customize the video quality. Select an appropriate option from Select the Video Quality drop-down menu:

    • High Definition and Standard Definition options are appropriate when you do not have issues with the internet connection;

    • Low Definition or Low Bandwidth options are appropriate when you have some issues with the internet connection.

  • Click SAVE at the bottom.

Customize audio/video settings for a video meeting

  1. Click the cogwheel icon and click Audio & Video:

  2. Customize the settings in AUDIO section:

    • Input - the drop-down menu may suggest the types of input devices in case you have some external headphones connected. For example, if you use a laptop and you do not have some external headphones connected, the laptop microphone will be used for the input sound. In this case only Default option is available in the drop-down menu. But if you connect the external headphones, you will be able to select them from the drop-down menu.
    • Level - allows to check that your sound and microphone work properly. Just say something and you should see the following:

    • Output - the drop-down menu may suggest the types of output devices in case you have some external headphones connected. For example, if you use a laptop and you do not have some external headphones connected, the laptop microphone will be used for the output sound. In this case only Default option is available in the drop-down menu. But if you want to use your headphones, you can connect them and select them from the drop-down menu.
  3. Customize the settings in VIDEO section. The drop-down menu may suggest the types of cameras in case you have some external camera connected. For example, if you use a laptop without some external camera connected, the laptop camera will be used when you have a video call/meeting. But if you connect some external camera, you will be able to select it from the drop-down menu.

  4. Click SAVE.

Customize the security and privacy for a video meeting

You can protect a video meeting using VNCtalk additional security options. They are:

  • Lobby mode - this option is available for both 1:1 and group video meetings. If you enable the option, you will be able to confirm other users participation in a video meeting;
  • Password - this option is available only for group video meetings. If you add a password, other users will have to enter this password while joining a video meeting. In this case you should share the password with all users before the video meeting beginning;
  • End-to-End Encryption - this option is experimental and available for both 1:1 and group video meetings. If you enable it, such services as recording, live streaming, and phone participation will be disabled.

If you enable both "Lobby mode" and "Password" options, a user will have 2 options to join a video meeting: get the confirmation from the moderator or enter a password. If the user enters the password, he/she will join the video meeting without the moderator's confirmation.

  1. Click the cogwheel icon and click Security & Privacy:

  2. If you want to confirm each user's participation in a video meeting - switch on Enable Lobby toggle and click SAVE at the bottom.

  3. If you want to protect a video meeting by a password, click Add password:

    Then enter the password to the appeared field and click SAVE at the bottom:

  4. If you want to enable End-to-End Encryption - switch on Enable End-to-End Encryption toggle, but note that some services (such as recording, live streaming, and phone participation) will be disabled. Then click SAVE at the bottom.

Customize the layout in a video meeting

There are 2 types of layouts in a video meeting for your convenience:

  • Tile - set by default. It looks as follows:

  • Full screen - it looks as follows:

To apply the fullscreen layout, click the following icon top left:

You should see the following notification:

To apply the tile layout, click the following icon top left:

You should see the following notification:

Share a video meeting URL

To share a video meeting URL, click the following icon in the upper right corner:

Add a user to a video meeting

  1. Click the participants icon in the upper right corner:

  2. Click Add people:

  3. Select required role for a user: Moderator, Participant, or Audience.

  4. To add an internal user, who is a member of your organization, use the search field to find him/her. To add an external user, who is a member of another organization, enter a user's email address to Search field and click the arrow next to the email address:

  5. Click Update at the bottom. The external user should receive the following email, for example:

    The external user can join the video meeting after he/she clicks Join the Meeting button in the email.

Customize the background in a video meeting

VNCtalk suggests several backgrounds for video meetings. To customize the background, follow the instructions from "Customize the background in a video call" subsection.

Remove a user from a video meeting

Only the Moderator can remove users from a video meeting.

  1. Click the participants icon top right:

  2. Click the kebab menu next to a user, whom you want to remove from a video meeting, and click Remove from call:

Send a message to a user in a video meeting

  1. Click the participants icon top right:

  2. Click the kebab menu next to a user, whom you want to send a message, and click Send a message:

  3. Enter a message and click Send:

    The user can answer your message immediately by clicking Reply:

Mute/unmute a user for everyone in a video meeting

Only the Moderator can mute/unmute users in a video meeting.

To mute a user, follow the steps below:

  1. Click the participants icon top right:

  2. Click the kebab menu next to a user, whom you want to mute, and click Mute for everyone:

  3. Confirm that you want to mute the user - click Mute in the modal window. The user, whom you mute, should see the following notification:

To unmute a user, follow the steps below:

  1. Click the participants icon top right:

  2. Click the kebab menu next to a user, whom you want to mute, and click Unmute for everyone:

    The user, whom you unmute, should see the following notification:

Remove a user from a group in a video meeting

Only the Moderator can remove users from a group in a video meeting.

If you remove a user from a chat, he/she will be removed from a video meeting too.

  1. Click the participants icon top right:

  2. Click the kebab menu next to a user, whom you want to remove from a group, and click Remove from group:

  3. Confirm that you want to remove the user from the chat - click Remove in the modal window.

Send "wake up" message to a user in a video meeting

Only the Moderator can send "wake up" message to users during a video meeting.

  1. Click the participants icon top right:

  2. Click the kebab menu next to a user, whom you want to send "wake up" message, and click Wake up:

    The user should receive the following notification in his/her account:

Use "Raise hand" option

Only a user with "Audience" and "Participant" rights can raise a hand in a video meeting.

If your microphone is muted and you have a question, you can use "Raise hand" option in a video meeting. Click the hand icon:

The Moderator should see the following notification in his/her account:

After the Moderator clicks the green checkmark, your microphone will be turned on.

Change a user's role in a video meeting

Only the Moderator can change a role for users in a video meeting.

  1. Click the participants icon top right:

  2. Click the kebab menu next to a user, for whom you want to change a role, and click Change role:

  3. Select required role from the drop-down menu and click Change:

Pin/unpin a user's view to/from full screen in a video meeting

Only the Moderator can pin/unpin a user's view to/from full screen users in a video meeting.

If you pin a user's view to full screen, the pinned view is displayed as pinned for everyone in a video meeting.

To pin a user's view to full screen, follow the steps below:

  1. Click the participants icon top right:

  2. Click the kebab menu next to a user, whose view you want to pin to full screen and click Pin to full screen:

    You should see that the user's view is expanded to full screen.

To unpin a user's view from full screen, follow the steps below:

  1. Click the participants icon top right:

  2. Click the kebab menu next to a user, whom view you want to unpin from full screen, and click Unpin from full screen:

Send a broadcast message in a video meeting

Only the Moderator can send a broadcast message in a video meeting.

A broadcast message is a message that is sent in a video meeting chat.

  1. Click the broadcast icon:

  2. Enter the message to the field or click the drop-down menu, and select the message template:

    If you select Custom message, you should type your message in the appeared field:

  3. Click Send.

End a video meeting

To end a video meeting, just click the following button:

Share a screen in a video meeting

  1. Click the screenshare icon:

  2. Select required option from Window or screen drop-down menu:

  3. Click Allow.

Join a video meeting

Both internal (users, who belong to your organization) and external users (users, who do not belong to your organization) can join a video meeting in VNCtalk.

Internal users can join a video meeting by clicking any of these buttons:

If you click the button with the camera icon, you will join the video meeting with the enabled camera.
If you click the button with the handset icon, you will join the video meeting with the disabled camera.

External users can join a video meeting by clicking Join the Meeting button, which he/she can find in the invitation email:

Open a mini chat in a video meeting

You can open a video meeting chat during a video meeting.

Click the message icon:

You should see the following window with the chat:

Access chats in a video meeting

You can access all your chats by minimizing a video meeting window.

Click the chats icon:

You can drag the video meeting window. To maximize the video meeting window, hold the pointer over the video meeting window and double click it.

Record a video meeting

Only the Moderator can record a video meeting.

To record a video meeting, click REC button:

You should see that the recording is in progress:

To stop recording, click the button shown on the screenshot:

You should see the following notification:

A recorded video meeting is saved in "Meetings" folder. To access the folder, open required chat/group chat. Then click the chat/group chat drop-down menu and click Files:

And click Meetings tab:

Rejoin an active video meeting

You can rejoin an active video meeting by clicking Join button:

Mute/unmute all the participants in a video meeting

To mute all the participants in a video meeting, click the microphone icon:

All the participants should be muted and you should see that the microphone icon has changed:

To unmute all the participants in a video meeting, click the microphone icon again:

All the participants should be unmuted and you should see that the microphone icon has changed:

Multi Conference Board

Multi Conference Board (CMB) is an additional tool to VNCtalk for managing, scheduling, recording, and archiving conferences. Also it allows to run and manage several parallel conferences (video, audio, screen share, whiteboard) from a central dashboard. MCB contains the following information:

  • the meta conference boards list;
  • conferences statistics for each meta conference board: the number of live, scheduled, ended, and archived conferences.

Each meta conference board contains the following information:

  • all current and planned conferences;
  • all participants;
  • all user interactions and notifications (e.g. raised hands);
  • all connectivity details (users with low bandwidth).

There are several new user roles: conference managers, moderators, participants, and audience. You can assign one or more conference managers and moderators to make sure that your virtual events run smoothly. The invitees are either active participants or members of the audience, who can view a live stream of the conference and who can join actively by raising their hand. MCB Conference Managers can:

  • schedule and start video meetings;
  • manage all planned, live, finished and archived conferences;
  • invite new participants;
  • deactivate participants;
  • mute/unmute participants;
  • change the roles of participants;
  • assign Moderator roles;
  • send broadcasts to all participants;
  • chat with individual participants;
  • record conferences.

How it works

To create a video meeting in a meta conference board, the Moderator performs 2 steps:

  1. Creates a meta conference board in the MCB.
  2. Creates, schedules a video meeting, and assigns this video meeting to a corresponding meta conference board. This step can be performed in the MCB or in VNCtalk.

The video meeting is created in VNCtalk and displayed in a corresponding meta conference board, in Scheduled statistics:

If the Moderator opens the meta conference board, he/she will see the created scheduled video meeting with the following information:

  • the countdown when the video meeting starts;
  • the link to the video meeting;
  • participants of the video meeting.

Create a meta conference board

  1. Click the hamburger menu at the bottom right and fill in Panel name and Description fields.
  2. Search for required video meetings that you want to add to this meta conference board in Add conferences to the list field.
  3. Click Create. You should see the created meta conference board:

Edit a meta conference board

  1. Click the meatball menu on a meta conference board and click Edit MCB:

  2. Edit the information and click Update.

Delete a meta conference board

After you delete a meta conference board, you will not be able to restore it.

  1. Click the meatball menu on a meta conference board and click Delete MCB:

  2. Confirm that you want to delete the meta conference board - click Delete in the modal window.

Create a video meeting

It is also possible to create a video meeting in MCB.

  1. Click a meta conference board where you want to create a video meeting.
  2. Click the video camera icon and fill in the following fields:

    • Video meeting name - enter a video meeting name;
    • Video meeting description - if you want you can enter the video meeting description;
    • Password - if you want you can set a password for the video meeting so all the participants will have to enter this password to access the video meeting. You should provide all the participants with this password.
  3. Enter required meta conference board, to which you want to add this video meeting, in Assign meta conference board field.

  4. To add participants, click the participants icon and search for required users. Or you can enter an email address for inviting an external user to the video meeting.
  5. Select required role for participants - click Moderator or Participant.
  6. And finally click Select.
  7. If you want to schedule the video meeting - click the calendar icon. Select a date and time, and click the checkmark.
  8. Click Start. The created video meeting is visible in Scheduled statistics in a corresponding meta conference board:

Move a video meeting to another meta conference board

  1. Open required meta conference board and click the kebab menu on a video meeting, which you want to move:

  2. Click Change/Add to panel and select required meta conference board from Lists drop-down menu.

  3. Click OK.

Contact lists

"Contact list" is an option for each user to create lists according to individual requirements, for example for marketing purposes.

For example, you can create "Family" list and add all your family members there.

Create a contact list

  1. Click the notebook icon:

  2. Click the kebab menu:

  3. Enter a list name to the field and click the following button:

  4. Select required users or use the search field ti find them.

  5. Click the arrow icon at the bottom of the modal window.
  6. Click the button shown on the screenshot:

    To check the created list, click the notebook icon and click the participants icon:

    Scroll down and you should see the list, for example:

Rename a contact list

  1. Click the notebook icon:

  2. Click the users icon:

  3. Search for required list, then hold the pointer over it and click the kebab menu:

  4. Click Rename list:

  5. Rename the list and click the checkmark at the bottom of the modal window.

Delete a contact list

It is not possible to restore deleted lists.

  1. Click the notebook icon:

  2. Click the users icon:

  3. Search for required list, than hold the pointer over it and click the kebab menu:

  4. Click Delete list:

  5. Confirm that you want to delete the list - click Delete in the modal window.

Add a user to a contact list

  1. Click the notebook icon:

  2. Click the users icon:

  3. Search for required list, than hold the pointer over it and click the kebab menu:

  4. Click Add user to list:

  5. Click the pencil icon and use the search field to find a user. Then click the user.

  6. Click the arrow icon at the bottom of the modal window.
  7. Click the checkmark at the bottom.

Remove a user from a contact list

  1. Click the notebook icon:

  2. Click the users icon:

  3. Search for required list, than hold the pointer over it and click the kebab menu:

  4. Click Add user to list:

  5. Click the pencil icon and click the cross on required user:

  6. Click the arrow icon at the bottom of the modal window.

  7. Click the checkmark at the bottom.

"Advanced Search" option allows to search for a request in broadcasts, chats, contacts using different options and filters.

  1. To use "Advanced Search" option, enter a search request to the following field:

  2. Click Enter. You should see that found results are highlighted in blue, for example:

    In this example the system provides all found results, which are collected from broadcasts, chats, contacts, because Everywhere tag is applied:

    If you do not find what you are looking for, you can customize the following filters:

    • Unread - if you click it, the system will search in unread chats;
    • Last 30 days - if you click it, you will be able to apply required date to search:

    • Type - if you click it, you will be able to apply required type of the chat to search in it:

    • User - if you click it, you will be able to apply required user to search in the chat:

    • First Name - if you click it, you will be able to apply required first name to search in the contacts list:

    • Last Name - if you click it, you will be able to apply required last name to search in the contacts list:

    • Gender - if you click it, you will be able to apply required gender to search in the contact list:

    • Country - if you click it, you will be able to apply required country to search in the contact list:

    • Author - if you click it, you will be able to apply an author's name to search in broadcasts:

    • User - if you click it, you will be able to apply a user name to search in broadcasts:

Save found results as a template

To save found results as a template, click the following icon:

You can find the saved template if you click the following icon: